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Rallye BMW - Service Center

Westbury, NY

4.5
5,271 Reviews

5,271 Reviews of Rallye BMW - Service Center

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January 19, 2025

Excellent in every way. Always stress free and a pleasure bringing my car in for service. Comfortable waiting area. Christopher is an excellent service rep and communicator More

by MICHELENEW2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Turin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Rallye BMW responded

Michelene, we're delighted to hear that Christopher and the Rallye BMW team made your service visit stress-free and enjoyable. Thank you for sharing your experience with us!

January 18, 2025

Bobby assisted us last minute and coordinated everything on a busy holiday weekend, evening , after hours. My car had to be towed in at night. No words can express how proud you all should be to have him on More

by IIVAAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Rallye BMW responded

Iivaan, we're delighted to hear that Bobby went above and beyond for you during a busy time at Rallye BMW. Your kind words mean a lot to us, and we'll be sure to share them with him!

January 18, 2025

Everyone was fantastic to work with, they kept me very informed throughout the process even when they didn’t get a chance to get to my car I understood and had a loaner. More

by Samantha Dell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Rallye BMW responded

Samantha, we're delighted to hear that our team at Rallye BMW kept you well-informed and provided a seamless experience. Thank you for your understanding and support!

January 18, 2025

EXCELLENT SERVICE AT RALLYE BMW. The staff was very welcome and professional. No complaints from me More

by jenniferpmbrtn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Quillupangui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Layla Narvaez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Rallye BMW responded

We're delighted to hear you had an excellent experience with our team at Rallye BMW! Thank you for the kind words and support. We look forward to serving you again in the future!

January 18, 2025

Outstanding service every time My Advisor takes care of everything. Now the dealership even sends a video of your car and the repair repairs before you get there. More

by Marvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Rallye BMW responded

Marvin, it's fantastic to hear that you're enjoying the service and video updates from Rallye BMW! We're committed to providing top-notch experiences for our customers. Thanks for sharing your feedback!

January 17, 2025

Rallye is all about the people. Darren Thomsen has been our client advisor for many years and we have purchased or leased 6 cars thanks to his efforts. My son, brother in law, and More

by princesscanal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DARREN THOMSEN
Jan 17, 2025 -

Rallye BMW responded

Thank you for your continued trust in Rallye BMW! We're delighted to hear that Darren, Bobby, and James have consistently provided excellent service. We appreciate your loyalty and look forward to assisting with any future automotive needs!

January 17, 2025

I am very happy with my latest visit. The service I have received was great. More

by junec505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Rallye BMW responded

Thanks so much for your review. We look forward to your next visit to Rallye BMW!

January 16, 2025

We were returning our car and they made us do an oil change for 200$ when it was not due yet. They also inspected the car and wrote for damages that we just fixed. I find that quite dishonest practi More

by FSHAHKOOHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Persaud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Rallye BMW responded

I'm sorry to hear about your experience with the return process. We strive for transparency and fairness in our practices, so it's concerning to read this feedback. Please reach out if you'd like us to look into this further or discuss any concerns you have. Thank you, Chris Blanco - Service Manager - 516-833-4862

January 16, 2025

Front desk personal need to be more kind and friendly and acknowledge customers when waiting. More

by drgeefoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mika Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Rallye BMW responded

We appreciate your feedback as we continually strive to provide friendly, accommodating service. If there is anything else you'd like to share, please be sure to reach out. Thank you, Chris Blanco - Service Manager - 516-833-4862

January 16, 2025

Christopher Williams was excellent. He communicated clearly and made sure the service was done in a timely manner. More

by cecilmcmaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Rallye BMW responded

We're delighted to hear that Christopher provided excellent service and clear communication during your visit at Rallye BMW. Thank you for sharing your experience with us!

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