Rallye BMW - Service Center

Very disappointing. Brought car in for work to be done and they did not do the work that they claimed to have done. Only to have to return a week later with the same i Brought car in for work to be done and they did not do the work that they claimed to have done. Only to have to return a week later with the same issue to find out they didn't do the work and didn't tell me. Charged me for a diagnostic fee the first time which I shouldn't of had to pay because part of the work was covered under warranty. Claimed the other part they did fix was not covered under warranty because it was broken. Will not be returning to this dealership ever again. More

Amazing customer service from every department. I've never had any experience close to it from any other dealer. This is my 3rd BMW from Rallye. I've never had any experience close to it from any other dealer. This is my 3rd BMW from Rallye. More

Service was good, and the explain of our new car lease arrangement was detailed and helpful. arrangement was detailed and helpful. More

The staff took care of all my needs . I was in and out within an hour . Everyone was so courteous I was in and out within an hour . Everyone was so courteous More

I recently brought my BMW in for routine service at Rallye BMW and had a great experience from start to finish. The staff was professional, courteous, and knowledgeable. Everything was explained clearl Rallye BMW and had a great experience from start to finish. The staff was professional, courteous, and knowledgeable. Everything was explained clearly, and they kept me informed throughout the process. My service advisor made sure the entire visit was smooth and efficient, and my car was returned clean and in perfect condition. The waiting area was clean and comfortable, and I really appreciated how quickly the work was completed without compromising quality. Overall, Rallye BMW delivered excellent customer service and attention to detail. I wouldn’t hesitate to return for future servicing or recommend them to other BMW owners. More

Very professional and courteous. Knowledgeable on all questions I asked him about my car and others Knowledgeable on all questions I asked him about my car and others More

I recently visited Rallye BMW for a routine vehicle inspection, and the experience was smooth from start to finish. The staff was professional and courteous, and the check-in process was quick and effi inspection, and the experience was smooth from start to finish. The staff was professional and courteous, and the check-in process was quick and efficient. The service advisors kept me informed throughout the inspection, and I appreciated the transparency in explaining what was being checked and why. My car was returned on time, with a detailed report of everything that was looked over. Overall, it was a straightforward and hassle-free visit, exactly what you’d hope for when getting a routine inspection. Rallye BMW delivered a high level of customer service, and I wouldn’t hesitate to return for future maintenance. More

Although I had to go back numerous times to get my car fixed with the same issue, however, the staff is extremely professional and friendly. Especially, Dennis, the service manager who went above and beyo fixed with the same issue, however, the staff is extremely professional and friendly. Especially, Dennis, the service manager who went above and beyond to ensure satisfactory outcome. The only disappointment was running into same issues after picking up my car many times and kept getting stuck on the highways about 5 times before the issue was rectified. I’m glad my car is finally fixed and I would certainly go back to Rallye in the future, whether for repair or purchase a new vehicle. Shout out to the entire staff for making me feel important and my needs. More

Carol Clark-Muniz, my service advisor, and her team are wonderful to work with. Thanhs for everything. wonderful to work with. Thanhs for everything. More

Rallye never disappoints. Staff is friendly and make themselves available for any questions or concerns. Staff is friendly and make themselves available for any questions or concerns. More