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Rallye BMW - Service Center

Westbury, NY

4.5
5,308 Reviews

5,308 Reviews of Rallye BMW - Service Center

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May 31, 2022

Great service all around. the service team is very friendly and welcoming. It was a great experience! More

by susanblinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Rallye BMW responded

Susan, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Rallye BMW team. Drive safely and we hope to see you back again down the road!

May 31, 2022

BEST PLACE ON EARTH TO SERVICE OR OWN A BMW. MY CAR CAME OUT BETTER THAN NEW. ADAM WAS BETTER THAN GREAT. SPEAK TO HIM TO GET YOUR BMW SERVICED. More

by DOMINICK8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kozlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
May 31, 2022 -

Rallye BMW responded

Adam and the team are always happy to help! Thanks for choosing Rallye BMW and we'll see you next time!

May 31, 2022

My service at Rallye was excellent. Efficient, thorough, everyone was personable and knowledgable. Would absolutely go back for major service when needed in the future. More

by Temp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis DelJanin
May 31, 2022 -

Rallye BMW responded

It is great to read that the Rallye BMW service team delivered a five-star experience! Thank you, Temp, for taking the time to share with us and support our business. See you next time!

May 30, 2022

Rallye BMW is in my opinion the best dealer I have ever gone to. Then again I have used Rally for many years. From sales to service they are the best. You are treated like the most important person and More

by GPO344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Jun 01, 2022 -

Rallye BMW responded

It is amazing to have your trust in the Rallye BMW team. We appreciate the kind words and we are glad that you're satisfied. See you again next time.

May 30, 2022

Great communication and very helpful. Fully explained what was wrong with my car and received a free car wash! More

by LENNY.NAUJOKAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Jun 01, 2022 -

Rallye BMW responded

We are happy to hear from you, Lenny! Thank you for trusting Rallye BMW with your service needs, we look forward to welcoming you back next time.

May 30, 2022

Excellent customer service! Easy getting a loaner. The people in the dealership made bringing the car in easy! Thank you! More

by kennedyinn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Rallye BMW responded

Thank you for the review. We are glad that our team scored you a loaner to make your service visit easier. --The Rallye BMW Crew

May 29, 2022

Great dealership because they go above and beyond. Great customer waiting area with a great coffee machine. They also wash the car every time. More

by tiby.philip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Rallye BMW responded

Philip, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Rallye BMW team. Drive safely, and we hope to see you back again down the road!

May 27, 2022

The service center was top notch. I was greeted very professionally and advised as to the services I needed. It was thoroughly explained to me the reason I needed an extra service tha More

by SHARON40
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chy Wiggan
May 27, 2022 -

Rallye BMW responded

Sharon - We appreciate your patience throughout this process and are delighted to hear that you received the informative, attentive service you deserve. Thank you so much for coming to Rallye BMW for your auto needs! We are grateful to have you as a customer and hope to work together in the future.

May 27, 2022

BMW Corporate and BMW Westbury Rallye have claimed ZERO responsibility for keeping my brand new M4 (bought 10/21) After yet another month. It was in an accident and Rallye towed the vehicle on 11/21. They More

by exipny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Thomsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Rallye BMW responded

This sounds like an extremely frustrating experience. I'm so sorry that the repair process has taken longer than expected as well as for our lack of communication. I understand why you're upset and I apologize that we let you down. I want to step in to assist you, but I won't be able to find your contact information from this review. Please call me directly at your earliest convenience. Thank you, Chris Blanco - Service Manager - 516-833-4862

May 27, 2022 -

exipny responded

As people can see from the response that chris Blanco is always willing to help. hi Chris its kelly lampropoulos. we have spoken about the situation. Is there any additional news you can tell me so we can fix the situation and your company's ratings?

Jun 14, 2022 -

Rallye BMW responded

Hi Kelly. Please contact me privately for further assistance. Chris Blanco- Service Manager - 516-833-4862.

May 25, 2022

Excellent, repairs completed within an acceptable time. Car came back clean and no issues since vehicle has been returned to me. I worked with Chris blanco and it is always a pleasure working with the rall More

by OrtizCarlos1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano, Chy Wiggan, Keith Toribio
May 26, 2022 -

Rallye BMW responded

Thank you so much for your kind words! We are delighted that you enjoyed working with Chris and the rest of our Rallye BMW crew. Safe travels and hope to see you next time!

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