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Rallye BMW - Service Center

Westbury, NY

4.5
5,280 Reviews

5,280 Reviews of Rallye BMW - Service Center

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December 01, 2024

The dealership is above average, in Sevice and staff attentiveness The service department seemed well organized and staffed. No problems . Needed touch up paint. Not in stock. Waiting to hear from More

by LROSENDORF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sharonda James
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Carrozzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Rallye BMW responded

Thank you for sharing your experience with Rallye BMW! We're glad to hear that our service and staff met your expectations. We apologize for the inconvenience regarding the touch-up paint, and we'll make sure to follow up on this promptly.

November 30, 2024

Very knowledgeable of work order kept Me updated with work progress etc inform me payments for parts that's needed More

by nellynethan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

Nelly, we're glad to hear that our team at Rallye BMW kept you informed and updated throughout the process. Thank you for your feedback!

November 30, 2024

Excellent dealership. Good customer service. Car was completed in a timely manner. Nice clean facility. More

by payalnyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Rallye BMW provided excellent service and a pleasant experience. Safe driving!

November 30, 2024

Very professional and everyone is there to assist you. They let us know the cost of services and what I wanted to proceed with. Very happy with this car dealership service. More

by Pmblate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

We're delighted to hear that you had a positive experience with our team at Rallye BMW! Transparency and professionalism are key for us, so it's great to know we met your expectations. Thank you for choosing us!

November 30, 2024

Appointment was made very quickly and efficiently . Brandon was very helpful and arranged a loaner car for the duration of vehicle service More

by DAVID279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

David, we're delighted to hear that Brandon provided you with efficient service and a loaner car at Rallye BMW. Thanks for sharing your experience!

November 30, 2024

Excellent sales personal (Nico) , excellent service department. Would highly recommend dealership to family and friends More

by KEHICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Rutella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Turin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

Thank you for recommending Rallye BMW! We're delighted to hear that Nico and our service department provided excellent assistance. We look forward to welcoming your family and friends in the future!

November 30, 2024

Good work but expensive hard to get appointments well run service department and good loners car More

by DRT301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

We appreciate your feedback and hope to improve your experience with us next time. Thank you! —the Rallye BMW team.

November 30, 2024

Courteous. Professional. Caring. Prompt.Thorough. Accommodating to all my needs. Honest. Brandon is a gentleman. I’ll be back . Been to many service departments More

by ZONEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

We're delighted to hear that you had such a positive experience with Brandon and the team at Rallye BMW! Your kind words about our service mean a lot, and we look forward to welcoming you back in the future.

November 29, 2024

Very friendly customer service, prompt, and courteous service. Wish they still had free car washes. More

by Tomcat_00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

We are glad to hear that our team has provided excellent service. We appreciate your feedback about the car wash, and we look forward to your next visit.

November 29, 2024

Every time I go and get my car serviced, it’s been exceptionally taken care of.. No issues More

by PBX1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

We are grateful to have earned your loyal business here at Rallye BMW. See you next time!

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