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Rallye BMW - Service Center

Westbury, NY

4.5
5,476 Reviews

5,476 Reviews of Rallye BMW - Service Center

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January 21, 2025

Waiting area is comfortable, assessment is thorough and transparent. Easier to book over the phone More

by MargoB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Rallye BMW responded

Margo, thank you for taking a moment to share your feedback with our team at Rallye BMW! We're glad you find our waiting area comfortable and our service thorough. See you next time!

January 21, 2025

Good service including the detailed feedback on progress and adequate follow up on urgent happening. More

by mrs.redondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Rallye BMW responded

We appreciate your business and your review! Thanks from the Rallye BMW Team!

January 20, 2025

Service is not good , the service dept is a bunch of theives. Try to scare you into things you don't need and make you pay for things covered. More

by metzade
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Rallye BMW responded

It's concerning to receive this feedback, as we strive for transparent, honest, service. Please reach out directly so we can address any remaining issues and make things right. Thank you, Chris Blanco - Service Manager - 516-833-4862

January 19, 2025

Excellent in every way. Always stress free and a pleasure bringing my car in for service. Comfortable waiting area. Christopher is an excellent service rep and communicator More

by MICHELENEW2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Turin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Rallye BMW responded

Michelene, we're delighted to hear that Christopher and the Rallye BMW team made your service visit stress-free and enjoyable. Thank you for sharing your experience with us!

January 19, 2025

Take care of business. No fuss. No attempt to run up a bill. Very polite. Loaner perfect. More

by sunnyshel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Rallye BMW responded

Thank you for trusting Rallye BMW with your business!

January 19, 2025

My car has been there (2nd time in less than 2 months ) for a full WEEK and I have yet to hear from anyone in regards to status . I do not care that I have a loaner … it’s not my 8series it’s a 2 series… n More

by Chrisssylew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I Forgot his name … wonder why
Jan 20, 2025 -

Rallye BMW responded

I apologize for the lack of communication regarding your car's status. We understand how important it is to keep you informed and ensure you're satisfied with our service. Please reach out so we can address this issue promptly. Thank you, Chris Blanco - Service Manager - 516-833-4862

January 18, 2025

EXCELLENT SERVICE AT RALLYE BMW. The staff was very welcome and professional. No complaints from me More

by jenniferpmbrtn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Juman, Jason Quillupangui, Layla Narvaez
Jan 20, 2025 -

Rallye BMW responded

We're delighted to hear you had an excellent experience with our team at Rallye BMW! Thank you for the kind words and support. We look forward to serving you again in the future!

January 18, 2025

Bobby assisted us last minute and coordinated everything on a busy holiday weekend, evening , after hours. My car had to be towed in at night. No words can express how proud you all should be to have him on More

by IIVAAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Rallye BMW responded

Iivaan, we're delighted to hear that Bobby went above and beyond for you during a busy time at Rallye BMW. Your kind words mean a lot to us, and we'll be sure to share them with him!

January 18, 2025

Everyone was fantastic to work with, they kept me very informed throughout the process even when they didn’t get a chance to get to my car I understood and had a loaner. More

by Samantha Dell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Rallye BMW responded

Samantha, we're delighted to hear that our team at Rallye BMW kept you well-informed and provided a seamless experience. Thank you for your understanding and support!

January 17, 2025

I am very happy with my latest visit. The service I have received was great. More

by junec505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Rallye BMW responded

Thanks so much for your review. We look forward to your next visit to Rallye BMW!

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