Rallye BMW - Service Center

Service department is terrific eccept for the service manager. He is unresponsive and never returns your phone calls after numerous attempts. manager. He is unresponsive and never returns your phone calls after numerous attempts. More

Frank is awesome! He kept me informed throughout the entire service and made sure I got a quick turnaround on my car. Really appreciated his professionalism and commun He kept me informed throughout the entire service and made sure I got a quick turnaround on my car. Really appreciated his professionalism and communication. Overall, excellent customer service. Keep up the great work—thank you! More

Terrific manners and good on time service …all in all a pleasant experience . And others in the dealership very helpful pleasant experience . And others in the dealership very helpful More

He is a very nice gentleman & very knowledgeable person what he is doing. I always asked for him to make my service appointment. He checked with me every time after finish service. He is the perfect ex what he is doing. I always asked for him to make my service appointment. He checked with me every time after finish service. He is the perfect example for a good customer service team. More

Service always good at all times I like get My service to Rallye BMW rallye is the best to Rallye BMW rallye is the best More

Late last year I purchased a 3 series sedan in large part to transport my elderly mother who needs a car that is low to the ground as she struggles to get in and out of the car. Recently, my mother fell and to transport my elderly mother who needs a car that is low to the ground as she struggles to get in and out of the car. Recently, my mother fell and was transported via ambulance to the hospital for a full examination. When I went to my car to follow the ambulance, I noticed a large nail in the sidewall of one of the tires. My wife was able to take our SUV to accompany my mother to the hospital but I needed the tire replaced immediately so I could bring my mother home as she cannot get into the SUV. I called Chris who told me the run flat tire should make the trip to the dealership and he would monitor the phone and pick me up if necessary. Chris called Bret to make sure service was ready to assist. I made it to the dealership where Bret and the service team prioritized replacing my tire. I was back on the road in less than one hour, in time to pickup my mother, who was released from the hospital with a few bumps and bruises. I am very happy to have purchased multiple vehicles from a .n premier dealership like Rallye. Thank you Chris and Bret for all of your help! More

Very professional, explained everything and communicated about everything with me . Great attitude. This is how advisors should be . about everything with me . Great attitude. This is how advisors should be . More

Top service from friendly excellent staff. If you have a b m w this is the place to go! If you have a b m w this is the place to go! More

Top service from friendly excellent staff. If you have a b m w this is the place to go! If you have a b m w this is the place to go! More

My first service and pleased with the performance done on my 2024 x-7 vehicle. my 2024 x-7 vehicle. More