Rallye BMW - Service Center

Very good service and communication,they take their time but they do the job right but they do the job right More

I have to bring my car in multiple times for the same issue. In my first visit, I scheduled a loaner car just for me to get there with no car waiting for me. Instead I had to go to enterprise. When I was issue. In my first visit, I scheduled a loaner car just for me to get there with no car waiting for me. Instead I had to go to enterprise. When I was informed my car was ready to be picked up, I was able to see the ambient light situation was not fixed just by looking at. I also had to call 3 times to get a yes or no answer to ask whether my car was fixed or not, just to not be called back and it not being fixed. In my most recent visit, I brought my car in and was told the problem was fixed, just for me to go in see it wasn't within a minute of them pulling it up. All it took was a light tap on the car to figure out the issue was not fixed. It takes me at least 2 visits to get anything fixed. I also said something about a squeaking from the engine only on a cold start and they called me a couple hours later telling me the car was ready, where they had no chance for a cold start. It feels like there is no communication and no reasonable investigation that the car was ever fixed before calling me to pick it up. It also feels like they are trying to fix it as quick as possible rather than with quality More

Frank is an EXCEPTIONAL person who ALWAYS goes above and beyond . Bmw is very lucky to have him beyond . Bmw is very lucky to have him More

Great service and amazing hospitality. Will come back again if need be. Thanks for the help. Will come back again if need be. Thanks for the help. More

Rallye is a wonderful dealership. The sales and service center are always helpful! I highly recommend! The sales and service center are always helpful! I highly recommend! More

Very poor customer service. Bought certified Preowned Bmws several times before at other dealerships and this was my worst experience. Bought certified Preowned Bmws several times before at other dealerships and this was my worst experience. More

Responsive, professional, informative and quality service at all levels. Very happy with Rallye bmw service. at all levels. Very happy with Rallye bmw service. More

I never have a good experience. They don’t even get the information about my car correct. They lied to me. Not happy. They don’t even get the information about my car correct. They lied to me. Not happy. More

The service is alway professional and very efficient the tech rep is in touch with any updates and changes tech rep is in touch with any updates and changes More

My advisor gives me enough details about what needs to be done immediately and what will need to be done in the next appointment. Helps me plan. Also courteous and professional. done immediately and what will need to be done in the next appointment. Helps me plan. Also courteous and professional. More