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Rallye Lexus

Glen Cove, NY

Overview
Employees
Reviews
Vehicles
4.8
3,169 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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20 Cedar Swamp Rd

Glen Cove, NY

11542

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Showing 3,169 reviews

September 04, 2024

Excellent group of folks who work very hard to ensure your actual experience meets your expectations. If anything is lacking they are quick to correct the issue. More

by MFPOLVINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

September 03, 2024

Even its far from my residence and always get traffic its worth going therefor service Dawn is always helpful and listen and put my cancern while writing up More

by Syedafzal415
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Rallye Lexus responded

It's great to hear that we were able to get you exactly what you needed, Syed! Our goal is to make sure everyone who walks through the door leaves happy. We'll pass along your kind words to Dawn, and we thank you for choosing Rallye Lexus! John Tetta 516-676-4000

September 03, 2024

Super service. Convenient. Fair price! I love this place I will go back to rallye whenever I need service 😁 More

by AKIETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

September 03, 2024

Happy about the professional way they handle my issues. Making appointment to getting the work done while I wait is a pleasant experience. More

by DOCTORJMATTACKAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! James Quinlan 516-676-8686

September 02, 2024

Joanna was great as always. She is always to the point about what I need. The fact that there is very little turnover of service advisors means alot. I will continue to come her More

by wmdela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear that Joanna and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

September 01, 2024

Jason was amazing to work with! Very approachable and responsive. I will definitely be recommending him to my family and friends! More

by Mfagiola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad Jason was able to help, and we hope to see you again! John Tetta 516-676-4000

August 30, 2024

This service center used to be excellent, but not anymore. The facility itself is old and run down. The quality of work is subpar. They show very little respect to the customers. More

by Raplon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Reidy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Rallye Lexus responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something Mike and our team can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. John Tetta General Manager 516-676-4000

August 30, 2024

Excellent customer service. Good designs and customer friendly. Nice place.quality products and reasonable price. More

by ktmathew92
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Matheos
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Aug 31, 2024 -

Rallye Lexus responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Rallye Lexus! John Tetta 516-676-4000

August 29, 2024

Excellent service and very responsive , smart people . They always make me and my family comfortable, while we bought our car More

by SHAKIL_35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that Syed and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. John Tetta 516-676-4000

August 29, 2024

Everyone is very professional and courteous. You are much better than New Country Lexus which is always a confusing environment. More

by SSTEMPLER688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments Maria and our team, and we look forward to working with you again. James Quinlan 516-676-8686

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