Rallye Motors

OUTSTANDING!! Rallye Motors never disappoints! Katie Lyons is my service advisor. She was informative and kept all the promises! You are in the best hands at Ral Rallye Motors never disappoints! Katie Lyons is my service advisor. She was informative and kept all the promises! You are in the best hands at Rallye Mercedes!! More

Excellent Great service and turnaround. Vehicle returned within promised time with all the work done including updates and recalls. Loaner was as clean as a new Great service and turnaround. Vehicle returned within promised time with all the work done including updates and recalls. Loaner was as clean as a new car. No surprises. More

Great services The employees are knowledgeable and helpful. The services are smooth and efficient. The price is reasonable and affordable. The facility is clean and The employees are knowledgeable and helpful. The services are smooth and efficient. The price is reasonable and affordable. The facility is clean and welcoming. The paperwork is lean and informative. More

Super fast service I got my car within a few hours. Service was very good however my breaks are a little squeakier than before. Besides this everything was perfect. I got my car within a few hours. Service was very good however my breaks are a little squeakier than before. Besides this everything was perfect. More

Helpful salesperson He was informed and that helped me to decide on my purchase. It was not a lengthy process . I would do business with them again He was informed and that helped me to decide on my purchase. It was not a lengthy process . I would do business with them again More

The best of the best Bob is great to work with for a new Mercedes. He is excellent at locating vehicles. He is kind and smart, and very fair pricing. Bob is great to work with for a new Mercedes. He is excellent at locating vehicles. He is kind and smart, and very fair pricing. More

Purchased my first Mercedes- Quality of Service #1 I was finally ready in life to buy my first luxury car and always wanted it to be a Mercedes. I was also hoping that my experience in going thru the I was finally ready in life to buy my first luxury car and always wanted it to be a Mercedes. I was also hoping that my experience in going thru the purchase of my car at Rallye was not going to be the typical "pressure buy feeling" I have had in my past car buying experiences. My co workers at Estee Lauder not only recommended Rallye but also recommended Lou Verderosa as the salesman to see there. Well from the first moment I met him to the test drive to the daily negotiations to make this deal work at a reasonable price it all became a worth while experience to this purchase - I will not only recommend Rallye as the dealership to buy/lease from but more importantly to go thru Lou as your salesman. He is an asset to your brand/dealership! More

Simply the Best! I have leased all my calls from Ralley over the years. I would never consider going to another dealership. Everyone from the sales and service depart I have leased all my calls from Ralley over the years. I would never consider going to another dealership. Everyone from the sales and service department is always welcoming, knowledgeable, and professional. On the rare occasion that I’ve had an issue, it was resolved in a timely fashion. They are #1 in my book n I wouldn’t go anywhere else. More

Professional and knowledgeable Marianne Lebourgne is very professional and most knowledgeable! I have been working with her for more than 20 years. Rob Carlson has been most helpf Marianne Lebourgne is very professional and most knowledgeable! I have been working with her for more than 20 years. Rob Carlson has been most helpful whenever I have brought a car in for service. More

Car bought with damage - no disclosure I bought certified preowned 2016 GLE 350 on 9/21/2018. I went to service with my car on 3/8/2019, because a warning message came up on my dashboard. I bought certified preowned 2016 GLE 350 on 9/21/2018. I went to service with my car on 3/8/2019, because a warning message came up on my dashboard. It said "Collision prevention assistance inoperative" . When I got to the dealership, mechanic did the diagnostics and performed a short test. He saw a code which comes up as if the car was in a collision and found that the front bumper has been painted and right front fender has been moved. They tried to convince me that I did all. I was never in an accident with this car. I have been driving it for almost 6 months without any problems, until this warning light came on, and I called the dealer right away to schedule my appointment for service on 3/8/19. I have been Mercedes customer since 2003 in Massapequa dealership prior to coming here. I came here to buy a car this time because of my previous relationship with your employee, sales manager Kevin Crandon. My complaint here is with your employees who were trying to convince me that I was in an accident, and that I fixed and repainted the bumper. I was never in an accident and they didn't even want to hear that. They asked if I want them to fix it but they would charge $700!! I was very disappointed with this dealership, because I purchased this "certified preowned vehicle" that must have been in an accident prior to my purchase (and nobody saw that?), and they tried to blame it on me. I let everyone at your location know how upset I am, and you all know what a valuable customer I am, and until this that nobody followed up with me. Because of this, I lost my trust in you and considering going to another dealer. I filed the complaint with customer relations. In the meantime, I had to go to another MB dealer, got the problem fixed and paid for it myself. More