Rallye Motors

Above and beyond expectations We had a minor problem with a tire that needed attention. Do to my wife having a broken ankle and me working, Dave went out of his way to come pick th We had a minor problem with a tire that needed attention. Do to my wife having a broken ankle and me working, Dave went out of his way to come pick the car up, have the problem fixed and dropped the car back off in the same afternoon. Couldn’t ask for better service. More

Very unprofessional and walks away from customer. Very unprofessional staff and management at Rallye Motors. Manager slams hood down in service drive and walks away because he knows that the customer Very unprofessional staff and management at Rallye Motors. Manager slams hood down in service drive and walks away because he knows that the customer is right and appears to have a fit and storms off. More

EXCELLENT COMMUNICATION AND SERVICE - Susan Rob Carlson was amazing from start to finish. My not so brilliant driver put gasoline into a diesel engine (major no no) caused significant damage. I Rob Carlson was amazing from start to finish. My not so brilliant driver put gasoline into a diesel engine (major no no) caused significant damage. I had the vehicle towed to RallyE Motors and Rob was kind enough to follow up and help us through the insurance process. The damage was promptly assessed and a estimate was provided. He helped to make sure that the insurance claim was processed quickly and without headaches. The work done by the service department was top notch and our vehicle was ready ahead of time. RallyE + Rob were kind enough to accommodate us and let us pick it up later than expected due to the snow storm that hit NYC. To anyone with a Mercedes, RallyE Motors is the place to go and Rob Carlson is the person to ask for. Amazing service and impeccable work. Can't ask for anything better. P.S. Rob really cares about his clients. He even sent a follow up email a week or so later to make sure everything was working ok. This is the kind of customer service that earns a business lifelong customers. More

SERVICE EXCELLENCE OVER MANY YEARS AND MANY NEW CARS AND DEALERS I HAVE NEVER BEEN AS IMPRESSED AS I AM WITH RALLYE. PARTICULARLY THEIR SERVICE IS BEYOND COMPARE. OVER MANY YEARS AND MANY NEW CARS AND DEALERS I HAVE NEVER BEEN AS IMPRESSED AS I AM WITH RALLYE. PARTICULARLY THEIR SERVICE IS BEYOND COMPARE. ALWAYS PERFECT IN EVERY RESPECT THE FIRST TIME EVERY TIME AND AT REASONABLE COST. SIMPLY RALLYE WILL ALWAYS BE MY CHOICE. More

Always A Good Experience Rallye Motors Roslyn Is A Great Place With Exceptional Service I Always Bring My Car Here I Never Had A Bad Experience & The Staff Treats You Very We Rallye Motors Roslyn Is A Great Place With Exceptional Service I Always Bring My Car Here I Never Had A Bad Experience & The Staff Treats You Very Well &Make Sure You Leave Satisfied More

Very efficient. Everything went as smooth as it could. All work was done in a timely fashion. I was kept informed at all time. The loaner car was a great help as well Everything went as smooth as it could. All work was done in a timely fashion. I was kept informed at all time. The loaner car was a great help as well. More

new car purchase to be short and to the point... Tony was amazing in every way possible. Professional, knowledgeable, courteous, and honest. Pleasure to work with. to be short and to the point... Tony was amazing in every way possible. Professional, knowledgeable, courteous, and honest. Pleasure to work with. Steve Paladino, who assisted Tony, was as amazing. he is professional, patient, informative, and knowledgeable. Delivery was an absolute pleasure experience. Kevin on the other hand was awful. He was not honest, nor helpful. In fact, Kevin manage to cheat and "steal" my earned MB discount!!!, among other things. I will NEVER buy a car from Kevin again. I was lucky to steer away, not one, but two of my friends who where in the market to purchase a MB car, to a different MB dealership, thanks to my experience with Kevin. Both did purchased a car. More

Service Excellent in all areas from greeting on arrival to waiting area to finished and delivery Also a very nice personal touch by sending the customer a te Excellent in all areas from greeting on arrival to waiting area to finished and delivery Also a very nice personal touch by sending the customer a text or e- mail to follow through with the visit More

Over quote and selling expensive services services and repair fee are pricey and they scratch my car with NO RESPONSIBLE. Always sell expensive product with NO necessary. Their warranty ba services and repair fee are pricey and they scratch my car with NO RESPONSIBLE. Always sell expensive product with NO necessary. Their warranty basically is no use. More