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Rallye Motors

Roslyn, NY

4.8
5,108 Reviews
Welcome to Rallye Motors – Long Island’s premier Mercedes-Benz dealership located in Roslyn, New York. A proud member of the Rallye Motor Company, Rallye Motors has been dedicated to providing our customers with an exceptional automotive experience and serving the local communities since 1958.
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1600 Northern Blvd

Roslyn, NY

11576

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Showing 5,108 reviews

May 12, 2024

Nick was the best! Looking forward to doing a deal with Nick again in September More

by JOHNHOCEVAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Rallye Motors responded

Thanks for the feedback! Glad Nick provided excellent service. Looking forward to assisting with your deal in September. Reach out if you need anything. Appreciate your support and look forward to working with you again!

May 12, 2024

Great Experience! ! Reliable fast and friendly! Epukd definitely recommend them to anyone looking for great service More

by MPATINOMCELITES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Puk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Rallye Motors responded

Thanks for sharing your experience with us! We're delighted to hear that you had a great and reliable service with us. If you ever need anything else or have any questions, feel free to reach out. We appreciate your recommendation!

May 12, 2024

Professional courtesy, knowledgeable service representatives, easy scheduling, great customer service, clean waiting area, and prompt service. More

by WJ23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Rodriguez
May 13, 2024 -

Rallye Motors responded

Thanks for your positive feedback! We're thrilled you had a great experience with our team. If you need anything else or have questions, feel free to reach out. We look forward to serving you again!

May 10, 2024

The sales & service team was exceptional, but not the service staff. The approach that the receptionist took to make me wait was rude. I understand that there are others waiting. On picking up the c More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Augustine
2.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Chuisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Rallye Motors responded

We would like to apologize for your negative experience, as this is not how we conduct business at Rallye Motors. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Kind Regards, Paul Hartmann Service Manager Direct 516-801-2955

May 10, 2024

Excellent Experience all around from beginning to end. Very professional and knowledgeable staff. Would highly recommend. More

by corved
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Rallye Motors responded

Thank you for your glowing review! We're delighted our knowledgeable staff made your experience positive. If you need anything in the future, feel free to reach out. We appreciate your business and recommendation!

May 10, 2024

Always excellent service in both sales and service - showroom spotless Best dealership on Long Island More

by RCMOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Rallye Motors responded

Thank you for your kind words! We're thrilled to hear that you've had such a positive experience with us. Keeping our showroom spotless and providing top-notch service is always our priority. We appreciate your support and look forward to continuing to serve you as the best dealership on Long Island!

May 09, 2024

This is the second time that I have had to change the same part on my EQE... there has to be another solution for this problem. The service was great! More

by CARLALEILANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Rallye Motors responded

We appreciate your feedback and are glad to hear that you had a positive service experience despite the recurring issue with your EQE. Our team will look into this matter further to find a long-term solution for you. Thank you for your continued support and for bringing this to our attention. If you have any further concerns, please don't hesitate to reach out.

May 08, 2024

Katie is an excellent service representative. She is knowledgeable, efficient and presents herself very well. Best I have worked with. More

by STEVENGLASER32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Rallye Motors responded

Thank you for your kind words about Katie! We're thrilled to hear that she provided excellent service and left such a positive impression. We'll be sure to pass along your compliments to her. If you need anything else, don't hesitate to reach out!

May 07, 2024

I had an exceptional experience working with Alex. From the moment we first spoke on the phone, Alex's professionalism and knowledge were evident. He took the time to understand my needs and preferenc More

by STEVE@ROCKVALLEYCABINETRY.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Puk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Rallye Motors responded

Thank you for sharing your exceptional experience working with Alex! We're thrilled to hear about his professionalism, knowledge, and dedication to customer satisfaction. It's wonderful to know that he made the car-buying process seamless and enjoyable for you. We'll be sure to pass along your kind words to Alex. If you ever need assistance in the future, don't hesitate to reach out. We appreciate your recommendation!

May 06, 2024

Service was fair not excellent Staff is friendly. But the problems were not fixed to my satisfaction. More

by BEJITJOSEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramiro Milian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lyons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Chea
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Rallye Motors responded

Thank you for sharing your feedback. At Rallye Motors, we aim for excellence in every aspect of our service, and we're disappointed to learn that we fell short of your expectations this time. Our team is dedicated to addressing all concerns thoroughly and ensuring our customers' satisfaction. We apologize for any inconvenience caused and would like to discuss your experience further to find a resolution. Please feel free to contact me directly at 516-801-2955 - Paul Hartmann, Service Manager, Rallye Motors.

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