3,293 Reviews of Rallye Motors - Service Center
Great service Took the vehicle for details and wasn’t done the way I liked it, they took the vehicle back and did a great job. Will be back. Took the vehicle for details and wasn’t done the way I liked it, they took the vehicle back and did a great job. Will be back. More
SERVICE ANDREW IS VERY HELPFUL. I MOVED FROM HELMS BROS AFTYER 20 YEARS BECAUSE THE SERVICE WAS SO BAD. KEEP UP THE GOOD WORK! THANK YOU ANDREW IS VERY HELPFUL. I MOVED FROM HELMS BROS AFTYER 20 YEARS BECAUSE THE SERVICE WAS SO BAD. KEEP UP THE GOOD WORK! THANK YOU More
Service Center review My service advisor, Ken Vacchris, is always courteous and knowledgeable and looks to find the correct solution to any of my problems or concerns regar My service advisor, Ken Vacchris, is always courteous and knowledgeable and looks to find the correct solution to any of my problems or concerns regarding my cars. Steven Paladino was very helpful in teaching me all of the special items in my new cars as I have received them. They of course all follow the lead of the head of service, Charlie Luderman, who is always there to help and offer a kind word. More
Rallye is the best service center!! Rob Carlson is best best employee in the Rallye service center!! He is always kindly and great help.That is why I always going Rallye!! Rob Carlson is best best employee in the Rallye service center!! He is always kindly and great help.That is why I always going Rallye!! More
Seamless Service Always a pleasure. Ken Vachris makes sure all service is up to par. I’m always confident that work will be done right and with clear concise communi Always a pleasure. Ken Vachris makes sure all service is up to par. I’m always confident that work will be done right and with clear concise communication the whole way through. Also, Rallye always has a loaner for me. I have used other MB services in the past. You guys are the best. More
Easy service appt. I brought my car there for an inspection and a few other minor service issues, they were resolved easily and quickly with no issues. The service cente I brought my car there for an inspection and a few other minor service issues, they were resolved easily and quickly with no issues. The service center is very nice with coffee, tea and snacks for customers while they wait, nice touch! More
great customer service, poor maintenance Everything was done in a prom and professional manner from when I walked in and the greeting from the receptionist. Rob Carlson was very helpful, easy Everything was done in a prom and professional manner from when I walked in and the greeting from the receptionist. Rob Carlson was very helpful, easy to talk and easy to contact.I will definitely be contacting him in the future for advice and recommendations . The only trouble i had was after my oil change the counter was not reset and I also got my plugs changed. Within 3 days of leaving the dealership my check engine light came on and the car now rides rough and feels like its gonna stall at stop lights. the car only has 30k miles and never had this problem. More
Extremely bad experience. Brought my car for service last wednesday for inspection, service and check the previous work done not satisfactory. The car was run only 40 miles a Brought my car for service last wednesday for inspection, service and check the previous work done not satisfactory. The car was run only 40 miles after the last repair. I was told at that time to change all tires , repair engine oil leak and many other repairs total expense over $5,000 dollars. The inspection was denied because Romere told me the car needs more repair work including break total amount approx $5,000 and suggested to throw the car or donate. The car has only 88,000 miles and it was only used for week ends. The battery was dead because i did not run the car for three weeks , i was on vacation .. Nothing can go wrong after running the car for 40 miles after repair.but to avoid to address the vibration in the car the inspection was denied and Car was delivered to me with Parking break on which is usually not done unless the car is parked on a slope.and it was not the case. .I had hard time to run the car home from the Repair shop till i noticed the Break light coming on and i released the lever . The car was never supposed to be delivered in this way . The Break was in the list of repair but the break was not released and that is why the wheels would not move and was asked the repair the Break. I took the car for second opinion and none of the repair mentioned was needed and car passed the inspection as it passed all the tests.as normal. I feel Romero tried to rip me off and get rid my coming to him with the complain of previous work and the car has run only 40 miles since then.. This is not Rally's motor which i know. for long time. Any way you need honest representative for writing the repair work and work in the best interest of car Owners. More
Katie is the best! Katie knows how to treat her customers! She listens to your concerns and takes care of any problems. I’m a stickler for having my inspection sticker Katie knows how to treat her customers! She listens to your concerns and takes care of any problems. I’m a stickler for having my inspection sticker put on straight. Katie made sure that it was done properly. More
Recall service, brake replacement Came for recall service I thought I have service plan which includes brake service. Don’t understand a car like Mercedes S series need to change bra Came for recall service I thought I have service plan which includes brake service. Don’t understand a car like Mercedes S series need to change brake at little over 15,000 miles. More