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Rallye Motors - Service Center

Roslyn, NY

4.7
3,292 Reviews

3,292 Reviews of Rallye Motors - Service Center

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June 09, 2019

Extremely good Very professional and extremely nice. Treated like a VIP. Work was done without any issues and on time for the cost I was originally told. Happy to us More

by JCONWAY4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Rallye Motors responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

June 08, 2019

Very bad experience I was not happy with the service or the experience. The representative was not really interested in taking care of the customer, and pricing was very More

by GRACYJOSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Ciccotelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

Rallye Motors responded

Thank you for taking the time to provide us with your feedback. We are sorry to hear about your negative experience, however, we can not seem to find you in our records. We would like to get to the bottom of this situation please call our dealership and ask to speak with John Ciccotelli. Thank you!

June 06, 2019

service appt. waited to long to see service advisor appt was for 9AM waited until 9:35 Patrick was very friendly. waiting room was clean upon my return the More

by SS46S0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Rallye Motors responded

Thank you for sharing your review with us! We are sorry to hear about the long wait time, however, we are happy to hear that Patrick provided you with great assistance. We hope to see you again!

June 06, 2019

Service advisor Steve is an excellent service advisor and has always been responsive and given me accurate advice. Doesn't try to oversell, but concentrates on what More

by MBROTTMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Rallye Motors responded

Thank you for sharing your review with us! It is a pleasure to know that Steve provided you with such excellent assistance. We hope to see you again!

June 06, 2019

Robert is excellent advisor! Robert, Lisa and Noel are our favorite advisors. We are in and out in minutes, they keep us advise on our vehicles and the service being performed. Ve More

by JAMES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Myung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Chea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Friedberg
Jun 06, 2019 -

Rallye Motors responded

Thank you for sharing your review with us! It is a pleasure to know that Robert, Lisa and Noel provided you with such excellent assistance. We hope to see you again!

June 06, 2019

Excellent, Professional and Quality bar none service When I addressed my issues I was having with my vehicle to Rob Carlson on a Friday afternoon he immediately sat me down and made sure that all would More

by ALBINOREVERBERI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Verderosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Rallye Motors responded

Thank you for sharing your review with us! It is a pleasure to know that Rob provided you with such excellent assistance. We hope to see you again!

June 05, 2019

Went in for inspection My service advisor is always willing to help me with whatever issues I have with my car and is pleasant and efficient. Would highly recommend this More

by SONIARX912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 06, 2019 -

Rallye Motors responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

June 04, 2019

it is only what they can charge the consumer Their only interest is money. The charges border on criminal conduct. Looking in their own books to charge three to four times the time for the work i More

by JERRYW1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Alpy
Jun 10, 2019 -

Rallye Motors responded

Thank you for taking the time to provide us with your feedback. We are sorry to hear that we were unable to provide you with the five-star assistance that we strive for, we tried to assist you with this issue that we did not cause and did not charge you. Please contact Peter Alpy to discuss this matter in further detail. Thank you!

June 03, 2019

I CALLED IN & WAS SEEN & SERVICE DONE WITHIN THE HOUR. I HAD A FLAT TIRE. I CALLED AND WAS SEEN WITHIN THE HOUR. REPAIR WAS COMPLETED WITHIN 45 MINUTES. I HAVE TIRE COVERAGE. TIRE WAS IMMEDIATLEY REPLA More

by POLANSKY_HOWARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Rallye Motors responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We look forward to seeing you again!

June 03, 2019

Rallye Service Center Katie Lyons in Ralllye Motors Service Center was very helpful and professional. Her kindness and efficiency was appreciated. She worked quickly to g More

by BROMANTEDESIGN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Rallye Motors responded

Thank you for sharing your review with us! It is a pleasure to know that Katie you with such excellent assistance. We look forward to seeing you again!

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