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Rallye Motors - Service Center

Roslyn, NY

4.7
3,295 Reviews

3,295 Reviews of Rallye Motors - Service Center

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August 28, 2024

Pleasure to bring your car into this service center. Staff is very helpful and courteous More

by RJCASLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Rallye Motors responded

Thank you for the kind words! We're thrilled to hear you had a great experience with our team. We look forward to assisting you with your car again soon!

August 28, 2024

I’ve known Steve for years. He’s the best! Always focused on providing service annd solutions in an efficient manner with a warm, professional, knowledgeable, client focused in More

by SUSANDEFAZIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Verderosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Rallye Motors responded

Thank you so much for your kind words! We're thrilled to hear that Steve has consistently provided you with exceptional service. We appreciate your loyalty and look forward to continuing to serve you with the same dedication.

August 28, 2024

Car was left in horrible condition where they replaced gas part cover. Now trunk brokem More

by LAURENDEFRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Ripley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Rallye Motors responded

I’m genuinely sorry to hear about your recent experience with our service department. This is not the level of service we strive to provide. I assure you that we are addressing your concerns with our team to prevent such issues in the future. Please contact me directly at 516-625-1000 so we can discuss this further and work towards a resolution. Your satisfaction is very important to us, and we want to ensure you have a better experience moving forward. Thank you for bringing this to my attention.

August 28, 2024

Still waiting on a part after all these weeks with no follow up. Was told a few days. Don’t like your policy of $500 hold for a loaner. Been leasing high end cars and only at Rallye do you do this. More

by bunchofberries4
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Patrick Ripley
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

I have never been disappointed with service provided. Everything is performed in the most professional and timely manner. More

by Convertable4ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Rallye Motors responded

Thank you so much for your kind words! We're thrilled to hear that our service consistently meets your expectations. Your satisfaction is our top priority, and we’re grateful for your trust and support. If there's anything more we can do for you, just let us know!

August 24, 2024

Always ready to be at service, All employees are extremely curtious And helpful, and workmanship always at its best More

by Lilo13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Rallye Motors responded

Thank you for your kind words! We're thrilled to hear that our team’s courtesy and top-notch workmanship made a positive impression. We look forward to serving you again!

August 24, 2024

Very polite straight forward and helpful. Took care of my problem with a personal touch. Much appreciated. More

by edniss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Paladino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Rallye Motors responded

Thank you for your kind words! We’re delighted to hear that our team provided the straightforward and personal service you were looking for. If you need any further assistance, don’t hesitate to reach out. We appreciate your feedback!

August 22, 2024

Very neat and very professional . Excellent service by Kenny . He is very helpful and attentive to every detail. More

by Nmansoor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Incredible service they have provided me for over 20 years. They stand behind every sale and service More

by POOHMAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Sherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Rallye Motors responded

Thank you for your loyalty and kind words! We're proud to have provided you with exceptional service for over 20 years. Your trust means the world to us, and we look forward to continuing to serve you!

August 22, 2024

The service is always amazing! ! I really recommend them .i always go back to them . More

by LO381WB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Rallye Motors responded

Thank you for your fantastic review! We're thrilled to hear you always have an amazing experience and keep coming back. We appreciate your recommendation and look forward to serving you again!

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