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Rallye Motors - Service Center

Roslyn, NY

4.8
3,405 Reviews

3,405 Reviews of Rallye Motors - Service Center

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July 13, 2025

I had a major problem was actually not from The area, patrick and his dealership was great to me I was very happy with communication and the car was repaired well . Very seamless process definitely would More

by Bigcityguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Rallye Motors responded

Thank you for your kind words! We're so glad Patrick and the team were able to help and make the process smooth for you, especially since you were coming from out of the area. We appreciate your recommendation and are happy to hear your car was repaired to your satisfaction. Safe travels, and we’re here if you ever need us again!

July 13, 2025

A great experience as always. I will never go anywhere else to service my Mercedes More

by ex7500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Rallye Motors responded

Thank you for your continued trust and loyalty! We're so glad to hear you had another great experience with us. It means a lot that you choose us to care for your Mercedes—looking forward to seeing you again next time!

July 10, 2025

Great customer service. Will go again. Steven was great understand my needs and time. He was able to rush me through while iI waited More

by fjorge531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2025 -

Rallye Motors responded

Thank you for the great review! We’re glad Steven was able to understand your needs and make the process quick and easy for you. We look forward to seeing you again soon!

July 09, 2025

I think it is the most trustworthy car dealership. Steve Augustine is a very good and professional after-sales person. Alex Puk recommended a new sprinter to me and helped me with all the formalities. More

by ratou8422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Rallye Motors responded

Thank you for your kind words and trust in our team! We're glad Steve and Alex provided you with a professional and smooth experience. Your confidence in Rallye Motors means a lot to us, and we’re happy to have helped you with your new Sprinter!

July 09, 2025

User friendly. Knowledgeable staff. Very considerate of costumers time wants and needs. Convenient and comfortable waiting area, if needed. More

by Rmm504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Rallye Motors responded

Thank you for your thoughtful review! We're glad you found our team knowledgeable and respectful of your time and needs. It's great to hear you also enjoyed the comfort and convenience of our waiting area. We appreciate your support!

July 07, 2025

Rallye's Service Department has gone out of their way to resolve the problem with my Mercedes. I wish that I could say the same for Mercedes corporate, who has not been so easy to work with! Rallye makes More

by PCB7063
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Seegolam
Jul 07, 2025 -

Rallye Motors responded

Thank you so much for taking the time to share your experience. We're truly sorry to hear that your interactions with Mercedes corporate have been frustrating, but we're glad that our team at Rallye was able to step in and make things easier for you. Nick, Gary, and the rest of our service team are dedicated to providing a seamless and stress-free experience, and it means a lot to hear that reflected in your feedback. We appreciate your trust in us and look forward to continuing to support you and your Mercedes in the future!

Jul 07, 2025 -

Rallye Motors responded

Thank you for your thoughtful feedback. We're so glad to hear that your experience with Rallye's Service Department, especially with Nick and Gary, has been a positive one. Providing timely, convenient, and transparent service is very important to us, and it’s great to know that came through during your visit. While we're sorry to hear about your challenges with Mercedes corporate, we truly appreciate the opportunity to support you locally and will continue to do everything we can to make your ownership experience a smooth one. Thanks again for your kind words!

July 07, 2025

Exceptional I give them a 10 from color choice to type of car I was able to get what I wanted exactly My sales rep was Konstatine going above and beyond he gets a 10 from beginning to end …. Nice work More

by JPOLITO1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Chuisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Konstantin Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard DeAngelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Rallye Motors responded

Thank you so much, JP! We're thrilled to hear you had an exceptional experience and got exactly what you wanted. We’ll be sure to share your kind words with Konstatine, and we know he’ll appreciate the recognition. Enjoy your new car, and thank you for choosing us!

July 04, 2025

Level of service has gone down. Seems like they don’t care if you go somewhere else. They actually tell you that. Very disappointed after more than 30 years with them More

by UZIUNIQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Carlson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Rallye Motors responded

We're truly sorry to hear about your recent experience and understand how frustrating that must have been, especially as a valued customer for over 30 years. Your feedback is very important to us, and we take it seriously. We will be sharing your comments with our team to address the issue and work toward earning back your trust. - Paul Hartmann, Service Manager, Rallye Motors

July 04, 2025

The service dep't continues to do excellent repairs on all my cars. The latest(R350) runs well. More

by BAGDAV
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Rallye Motors responded

Thank you for your continued trust! We're glad to hear your R350 is running well and that our service team continues to meet your expectations. We appreciate your loyalty!

July 03, 2025

Very good experience working with Ramiro Milian, He takes the time to explain what repairs are needed and the time it will take to do the repairs. Very satisfied. More

by GUTLEBERJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Rallye Motors responded

Thank you for the great review! We're glad to hear you had a positive experience with Ramiro Milian. His clear communication and attention to detail make a real difference. We're happy you're satisfied and appreciate you choosing us for your service needs!

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