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Regal Kia Lakeland
Lakeland, FL
4,333 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,333 reviews
July 05, 2022
Excellent customer service from the very moment I contacted them via their website. All of the salesman I encountered during my on-site visit very all very helpful especially Pablo. He listened to my contacted them via their website. All of the salesman I encountered during my on-site visit very all very helpful especially Pablo. He listened to my needs, helped guide me through the process and had great communication throughout. Highly recommend! More
by vanessacotto
Verified CustomerEmployees Worked With
Jorge Morfa, Pablo Moreira
Helpful July 04, 2022
I waited 2 hours only to discover the person who checked me in forgot to tag my car as needing work, so it was just sitting there. He topped off my gas tank as a consolation for his mistake. I requested a v me in forgot to tag my car as needing work, so it was just sitting there. He topped off my gas tank as a consolation for his mistake. I requested a vacuum but that was not done. More
by Disappointed Customer
Employees Worked With
I don’t know his name. He is not listed above
July 02, 2022
I made an appointment and they got me in and out within the time they told me the time they told me More
by e.e_autoreppair33
Employees Worked With
July 01, 2022
We had a great buying experience from start to finish at Regal Kia in Lakeland. Greg Schmidt, our salesman was honest and easy to work with. Greg was very transparent with all the details and kept us info Regal Kia in Lakeland. Greg Schmidt, our salesman was honest and easy to work with. Greg was very transparent with all the details and kept us informed throughout the process. So far we love our EV6 and will buy from Greg again. More
by howard760
Employees Worked With
July 01, 2022
Great service. Everyone is so friendly. I would definitely recommend them to all my friends Everyone is so friendly. I would definitely recommend them to all my friends More
by michelerenemcguire
Employees Worked With
July 01, 2022
They worked deliberately to get me at a payment I could afford. Thanks to Alana, David, Gabe, and, Issa. afford. Thanks to Alana, David, Gabe, and, Issa. More
by Natasha
June 30, 2022
The dealership staff were very accommodating and courteous with feeling comfortable while waiting time for my car to be serviced. courteous with feeling comfortable while waiting time for my car to be serviced. More
by KKRISTENN9
Employees Worked With
June 30, 2022
Great customer service! ! Out of a courtesy they took us to the mall while our vehicle was being repaired. ! Out of a courtesy they took us to the mall while our vehicle was being repaired. More
by w.dewgard
Employees Worked With
June 30, 2022
Great customer service, location is convenient and close to home. The waiting area is well maintained to home. The waiting area is well maintained More
by KEILANI.RODRIGUEZ14
Employees Worked With
June 30, 2022
The service and sales staff are very helpful, friendly and Knowledgeable about the vehicles on the lot. and Knowledgeable about the vehicles on the lot. More
by am8br
