Rick Case Volkswagen

VERY GOOD AND SMOOTH EXPERIENCE The sales person was amiable, professional and knowledgeable. The price was negotiated in an expeditious manner which resulted on a pleasant experienc The sales person was amiable, professional and knowledgeable. The price was negotiated in an expeditious manner which resulted on a pleasant experience. Thank you all. More

Excelent experience Great team of sales. They made our son's first car lease expirience a blast. They keep the whole process a secret, so we can surprise our son. They e Great team of sales. They made our son's first car lease expirience a blast. They keep the whole process a secret, so we can surprise our son. They even put a bow on the car. We are thankfull for the extra mile. More

Disappointed with this weeks interaction with Rick Case. I called to make an appt. Was told my issue was covered under the warranty. I spent another $20 to retrieve my dead car battery. I took time off of wo I called to make an appt. Was told my issue was covered under the warranty. I spent another $20 to retrieve my dead car battery. I took time off of work, went to dealership to hear my issue is not covered because my warranty expired 4-9-19. Today is 5-16-19. Nobody said my warrant expired when I made the appointment. In fact they said I was covered. I bought the car at Rick Case, but I think Gunther rates better for customer service The rep walked me to my car, but the keys were still at his desk. I had to go ask for my keys. More

Amazing! Best dealership I’ve been to! Everyone at the dealership was so nice and willing to help. They are easy to talk to and great at giving their customers any information they need. Everyone at the dealership was so nice and willing to help. They are easy to talk to and great at giving their customers any information they need. More

Excellent, accurate, friendly, knowledgeable! Was treated with respect. Knowledge was evident. Timing promised was on target. Offered to clean vehicle which was done very well. Overall an excellen Was treated with respect. Knowledge was evident. Timing promised was on target. Offered to clean vehicle which was done very well. Overall an excellent visit. More

Excelent personal service I had all the time feedback about my car. Mr Walter Ch is very profesional and showed at all time knowledge about the service they were providing. I a I had all the time feedback about my car. Mr Walter Ch is very profesional and showed at all time knowledge about the service they were providing. I also had to use the transportation as the service took longer than I expected More

Recall letter from you It was the worst day I ever had this saturday 4th 2019 !!! I came with a friend of mine to purchase a véhicule there, but when she saw the way they ac It was the worst day I ever had this saturday 4th 2019 !!! I came with a friend of mine to purchase a véhicule there, but when she saw the way they acted, she said she will never buy a car there !! I’ll will remember this day . I spend a half of my day arguing from the service department to the shuttle service. Shame on you. It’s only been 5 months i lease my car with u thinking u are the best. WRONG!! More

Great service Department. Work performed on time and very professional staff. Jose took time to explain everything thar was going to be performed in my vehicle. Department. Work performed on time and very professional staff. Jose took time to explain everything thar was going to be performed in my vehicle. More

Great service and considerate staff David Name helped me to get in touch with the right salesman. I was very satisfied with his professionalism and knowledge. His expertise helped me to David Name helped me to get in touch with the right salesman. I was very satisfied with his professionalism and knowledge. His expertise helped me to find the perfect car for me at the right price. Thanks David! More

Great experience with helpful people! I came in to trade my Passat for a Jetta! Mauricio was extremely helpful at finding me exactly what I was looking for. He was very informative about e I came in to trade my Passat for a Jetta! Mauricio was extremely helpful at finding me exactly what I was looking for. He was very informative about each vehicle that we test drove. I’m very happy with the Jetta that I chose that day. More