Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
6,410 Reviews
Though our local Chrysler, Dodge, Jeep, and Ram dealership was recently established in the spring of 2016, the Hendrick team isn't new around here. Drivers across Duluth, Atlanta, Johns Creek, Norcross, or Alpharetta know the Rick Hendrick name as a trusted American auto dealer who's been a major player for decades. And while our showroom on Pleasant Hill Road in Duluth still has that new-building smell, you'll find that our team is experienced, professional, and always ready to lend a hand.
We're proud to serve a wide range of automotive needs, from new car sales to used car loans, to custom trucks and Jeep SUVs, for those shoppers who want to stand out a little more on the road, or who want to customize their vehicle's unique performance. Whether you need a classy sedan for daily driving, a pickup truck for long days of hard work, or a capable sport utility vehicle for a little bit of everything, Rick Hendrick Chrysler Dodge Jeep Ram Duluth can make it happen.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 12:30 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,410 reviews
July 18, 2020
Even though my car stayed in the shop for over a week with no details of anything, lance made sure when everything was all said and done i was very satisfied. Thank you guys with no details of anything, lance made sure when everything was all said and done i was very satisfied. Thank you guys More
by s.caldwell44
Verified Customer
Helpful July 17, 2020
First service @ 5000 went well.Faster than any services First service @ 5000 went well. Faster than any services done to date. Young lady we dealt with when purchased no longer works with you apparently. First service @ 5000 went well. Faster than any services done to date. Young lady we dealt with when purchased no longer works with you apparently. More
by ITSJENN
Employees Worked With
July 17, 2020
I expected at least a quick exterior wash and/or vacuum based on service experience at other dealerships. If I had known nothing like that was going to be done I would have skipped the service package and based on service experience at other dealerships. If I had known nothing like that was going to be done I would have skipped the service package and done oil changes myself. Kind of disappointing. More
by JOHN.CHESTER.V
Employees Worked With
Bobby
July 17, 2020
He was very good at his job. If i need a other car i will be back. Just hope next time it doesn't take this long to get it. be back. Just hope next time it doesn't take this long to get it. More
by CHRISTOPHERFERGUSON318
July 17, 2020
ALESHIA was so incredibly great! I’m one of those customers that is over paranoid about my car and she didn’t mind that I kept calling her to check In with updates, she was patient, kind and helped m customers that is over paranoid about my car and she didn’t mind that I kept calling her to check In with updates, she was patient, kind and helped me get my car fixed and worked with my extended warranty !!! She even told me she would get my car detailed when I returned! I always get treated great at this Rick Hendrick location. Thank you so much for your help Aleshia!! More
by kh9380
Employees Worked With
July 17, 2020
Terrible service. Last time I’ll be coming there for services. Terrible service. Wasted half my paycheck and still didn’t fix the problem. Terrible services. Terrible service. Wasted half my paycheck and still didn’t fix the problem. Terrible More
by liqueyyork
Employees Worked With
Brett Coggins
July 17, 2020
The salesman Brandon and manager were great. But when it came to the financing office it went down to a one star. She was not helpful very pushy and wanted to get us out of the office. When I asked question came to the financing office it went down to a one star. She was not helpful very pushy and wanted to get us out of the office. When I asked questions about the car pricing and things she told me that I should have discussed that already would the salesman and that she doesn't do anything but the paper work. When I asked questions regarding the warranty she pushed it off and asked if I wanted it or not. So I did not get the warranty however looking back I definitely would have got the warranty if it was explained correctly to me. Overall the sales team was great but if I do come back I will do all my financing before I come back,and thats if I was to come back. For this I have to give 3 stars. More
by Chris85gn
Employees Worked With
July 17, 2020
Good interaction WHEN I did have communication w rep Dropped off Jeep for recall fix in AM After the initial text w link to app did NOT receive any other I had to call service several times Can rep Dropped off Jeep for recall fix in AM After the initial text w link to app did NOT receive any other I had to call service several times Can’t speak to work since it’s all internal More
by kdgarrett321
Employees Worked With
Brett Coggins
July 16, 2020
We had a good time with Ben..And we was feed lunch pizza..Everything was nice.To talking to all the salesman and the car is All some pizza..Everything was nice.To talking to all the salesman and the car is All some More
by JOHNATHANCODY65
