Rick Hendrick Chrysler Dodge Jeep RAM Duluth - Service Center

Service department has extremely professional staff and technicians. They are efficient and very helpful during the service appointments. The service is consistent from check-in to checkout with helpful ch technicians. They are efficient and very helpful during the service appointments. The service is consistent from check-in to checkout with helpful checkpoints in-between. More

Had a coupon from mailing 3 oil changes for 70. 00$ would not honor after taking car in for service bait and switch dishonest people 00$ would not honor after taking car in for service bait and switch dishonest people More

My service rep was the best! I hadn’t had a good experience in the past but he restored my faith in your company. I hadn’t had a good experience in the past but he restored my faith in your company. More

Kept my car for 4 weeks. Did not offer a program car , everything was over priced , asked for estimate on brakes they said $2400. Went to another store it was $375 per axle Did not offer a program car , everything was over priced , asked for estimate on brakes they said $2400. Went to another store it was $375 per axle. Kept getting put on the back burner More

Have had Chrysler convertible since ‘91. Sad to be notified I can no longer get parts for my 2010 Sebring convertible. Why sell cars if they can not be repaired? Sad to be notified I can no longer get parts for my 2010 Sebring convertible. Why sell cars if they can not be repaired? More

Always quick and efficient! Love the shuttle service, makes it easier to get my car in. Love the shuttle service, makes it easier to get my car in. More

Always have a great experience! Great great great great great great great great greatGreat great great great great great great Great great great great great great great great greatGreat great great great great great great More

N/C. NC. N/C. N/C. N/C N/C. N/C N/C NC. N/C. N/C. N/C N/C. N/C N/C More

I put my 18 jeep, that I purchased there, in a 9 for an oil change and tire rotation. The car sat there all day until 4 without being moved or worked on. No one called, no explanation, and a half hearted a oil change and tire rotation. The car sat there all day until 4 without being moved or worked on. No one called, no explanation, and a half hearted apology. Do not trust this group, the are poorly managed and have no customer care. I will never go back there, it has been a week without any word from the dealership even though I emailed management about the situation. This is a first for me. More

I needed the work van diagnosed to determine whether or not to repair or replace. Spoke to Matt on the phone said he would have a diagnostic on the van and contact me with their findings. He did just that, not to repair or replace. Spoke to Matt on the phone said he would have a diagnostic on the van and contact me with their findings. He did just that, courteous and professional service. Thanks Matt More