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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

August 13, 2021

I arrived at about 9:30 for my 11:00 appointment, one of the gentlemen stopped and asked me what I was there for, I told him for the recall on the passengers airbag, he told me to pull right in, I went to More

by cindy.waligorski
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Rizza Cadillac Buick GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 13, 2021

We would like to thank Al Rizza , Joe Volturo and John Howard for handling our service requests. They all do a terrific job! Thank You Very Much More

by JERRYCCOLLUM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Rizza, Mike Lorenzo
Aug 17, 2021 -

Rizza Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 13, 2021

Option of appointment availability is superb, friendly staff, comfortable waiting area and refreshments are offered. A wash was offered and any additional help that I might need while waiting. More

by JHALES01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Aug 17, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 12, 2021

The facility was very clean and the staff was very respectful and attentive. Even the sale persons was very nice and engaged me in a relaxing conversation. More

by bryantv49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor, Candace Kostial
Aug 16, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 12, 2021

Always fast and efficient. They keep me informed of my vehicle's condition with current maintenance items and future ones. Vehicle always clean and staff very courteous. More

by lmtriggiani20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti, Candace Kostial
Aug 16, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 12, 2021

Becky in service is a Rockstar. She always comes through and makes the experience smooth. Our Escalade needed additional parts that were on back order so Becky went the extra mile and had our vehicle droppe More

by samhanz28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Rizza Cadillac Buick GMC responded

At Rizza Cadillac Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 12, 2021

Danielle was awesome! Did a full inspection on my Cadillac Escalade and was always in touch with me with updates. Thank you for your service! More

by J Block
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Aug 16, 2021 -

Rizza Cadillac Buick GMC responded

Hi and thank you for this great review! We're happy to hear that Danielle took care of you! They are a great asset and we appreciate all that they do. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 10, 2021

Excellent Service❣️Salesman Kron Is second to none in Excellent Service❣️ Salesman Kron Is second to none in Service. Your Company should be proud to have Him as a Representative. I felt extremely com More

by JOYCE.JACKSONJoyce Jackson poo@Gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karon'?????, John O'Connell
Aug 12, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for writing about your visit with us! I am happy to hear that Kron was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 08, 2021

John was great, we appreciate all he did for us ! Jay John was great, we appreciate all he did for us ! Jay and John both worked with us, making sure we were completely happy at the end. We appreciate t More

by Lkg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John O'Connell
Aug 10, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 07, 2021

This dealership and it's staff has exceeded my expectations. The service department staff are knowledgeable and very competent. The environment is always impeccable. I never leave Rizza without More

by Dr. Stubbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hoover, Danielle O'Connor
Aug 10, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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