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Royal Moore Subaru

Hillsboro, OR

4.9
3,863 Reviews
At Royal Moore Subaru, please review our extensive inventory of Subaru cars, and SUV's, including the Subaru Crosstrek, Forester, and Impreza. We work hard to get you into the vehicle you have always wanted. That new Subaru is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Hillsboro, Oregon. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Royal Moore Subaru, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Hillsboro, Oregon facility. At Royal Moore Subaru we offer a Lifetime Powertrain Warranty on every new Subaru we sell! Moore is Who We Are! Royal Moore Subaru service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Royal Moore Subaru service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. At Royal Moore Subaru, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us or call our Internet Department at 503-640-5660.
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1326 SE Enterprise Cir

Hillsboro, OR

97123

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Showing 3,864 reviews

October 08, 2021

Recan is the man. Super helpful, personable, and knows his cars. Easy to talk to. An enjoyable experience. More

by kylerkelly12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Recan Rasheed
Oct 19, 2021 -

Royal Moore Subaru responded

Very pleased to hear that Recan took such great care of your during your visit!

October 08, 2021

Always great and helpful in the service department. The only place I take my Subaru for repairs. More

by aes
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2021 -

Royal Moore Subaru responded

Thank you for choosing Royal Moore Subaru to keep your Subaru in top shape!

October 08, 2021

Emmylea and Jovanni were both so helpful in my car buying experience! They answered all my questions and are super friendly! More

by gallo.deanna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovanni Olague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Whitmore
Oct 10, 2021 -

Royal Moore Subaru responded

Gallo.deanna, thank you for your high star rating. We're happy to see that your experience with us was excellent!

October 08, 2021

We had a great car buying experience, selecting the options we wanted and getting help personalizing the car setting was very helpful. More

by noeltorres1010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Royal Moore Subaru responded

Noeltorres1010, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

October 06, 2021

Emmylea was most helpful and pleasant to work with . Helped to correct an annoying issue with the vehicle More

by fmtmet
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2021

This team provided friendly and fast service, even at the end of a shift, they securely won my business. More

by dvb_007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Fredrickson
Oct 10, 2021 -

Royal Moore Subaru responded

Very happy to hear that your purchase was quick and smooth!

October 04, 2021

My car buying experience with Royal Moore Subaru was easy and stress free. Most dealerships try to haggle with you and play an angle on selling a car, but CJ and Emmylea didn't do that at all. They were noth More

by johann.willie79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Fredrickson
Oct 10, 2021 -

Royal Moore Subaru responded

Very pleased to hear that you're happy with your service and purchase experience.

October 04, 2021

CJ and Clint were awesome from start to finish made it stress free and lots of fun More

by Tatmonster88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Fredrickson
Oct 10, 2021 -

Royal Moore Subaru responded

Thank you for your new car purchase! We are happy to hear about your great experience!

October 03, 2021

Continues to provide excellent customer service. Agents are always helpful and courteous. Whenever I decide to buy or trade in my car it will be with Royal Moore. More

by Vernettec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Ahrens
Oct 10, 2021 -

Royal Moore Subaru responded

Thank you for the great review.

October 03, 2021

Selling my 3-year old used car online, I had done my homework. I priced it based on the latest Kelly Blue Book price and an AutoVin report based on a detailed inspection of my vehicle. Normal wear, "goo More

by Adam L.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clint Edwards
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Royal Moore Subaru responded

Hello Adam, thank you for taking the time to share your experience with one of our stores. We are very sorry to hear that things did not work out for the Auto Center to purchase your vehicle. If the buying team had knowledge of the damage prior to scheduling final inspection they would have happily modified the offer to purchase your vehicle.

Nov 24, 2021 -

Adam L. responded

They didn’t schedule final inspection, they scheduled a purchase. Perhaps you should train and supervise your staff and incentivize them to exhibit integrity. Sleazy car salesmen waste people’s time!

Nov 24, 2021 -

Royal Moore Subaru responded

Thank you Adam. We will be sure to coach to our team to be more thorough in explaining the steps taken when a vehicle arrives for purchase. Your feedback is valuable and we appreciate the information.

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