Russ Darrow Kia of Madison
Madison, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Really enjoyed working with Caleb he did not push us into something we didn't want. Very professional. something we didn't want. Very professional. More
Micheal did a great job helping us find the right vehicle for our family. He is knowledgeable being a family man himself he showed us the Telluride and we were sold. Dealership is clean, comfortable for our for our family. He is knowledgeable being a family man himself he showed us the Telluride and we were sold. Dealership is clean, comfortable for our family and kids and sales staff and managers very professional and friendly. We are now first time Kia owners and can’t be more excited! More
We came in looking at a telluride- Michael was very helpful, very knowledgeable and very understanding of our crazy kids we had to bring with us. Would highly recommend! helpful, very knowledgeable and very understanding of our crazy kids we had to bring with us. Would highly recommend! More
Sorry this was a little bit late Michael. I actually originally was putting a review on the day after the sale, but I was having glitching issue trying to get it posted, and the review I wrot I actually originally was putting a review on the day after the sale, but I was having glitching issue trying to get it posted, and the review I wrote went completely away. So here it is for you… Can’t say enough here about the dealership and the employees that I had the pleasure of working with. Michael is exceptional, he is very personable and addressed any of my concerns or questions. Normally, I would refuse to have a dealer staff go with me on a test drive and just not do business with them if they try to refuse to allow me to test drive by myself. But Michael was personable. He was being himself, and I felt quite comfortable just having normal conversations as friends would back-and-forth. That’s why I felt comfortable with him in the car with me for a test drive and not feeling like I had somebody just uncomfortably staring over my shoulders not being able to take in the experience of getting everything I need out of test driving a vehicle to purchase. Myself, Michael and Devon were able to smoothly go through the process of pre sale conversation questions or concerns, paperwork, documents, etc. casually instead of being cooped up in a little office sitting at a desk. The priority they put for getting my vehicle transferred from Appleton to Madison that same day and able to take delivery of the vehicle showed that they valued both of ours time and expectations set. I couldn’t say enough about Devon as well. He addressed and handled most of my concerns, professionally and appropriately. While I know part of his job is to try to make sales for things such as warranty and vehicle protection products, some of them can be presented with vague incomplete information until questioned and addressed by myself. Devon appreciated any of my halts in acceptance of the products he sold me. He addressed every single one of my concerns and elaborated on all of the additional information that I needed to finally agree to the sale of some other products he sold me to protect my vehicle purchase. Thank you to whichever employees took the several hour trip to Appleton and back to transfer my vehicle for me. Your time and dedication to promptly and efficiently deliver my vehicle goes with much appreciation. Honesty and being able to be personable and casual go a very long way and I appreciate everything that you guys did for me and selling me my daughter‘s first vehicle becoming a new licensed driver. I would definitely come back and do business with you guys again and will continue to put a word out to friends and family whenever they are in the market for a vehicle, to consider visiting your dealership and buying a vehicle from you. More
Good service overall, staff was very helpful. I am satisfied with the service. Will buy again if need in future I am satisfied with the service. Will buy again if need in future More
Professional service that’s personalized and attentive. Very communicative throughout the entire process. Would highly recommend. Very communicative throughout the entire process. Would highly recommend. More
Very helpful staff. Never felt any pressure! They were very informative and answered all my questions. Never felt any pressure! They were very informative and answered all my questions. More
This was my first time purchasing a car through a dealership and was nervous for the unknown. The experience was incredible all because of Jonathan. I could not have asked for a better person to help dealership and was nervous for the unknown. The experience was incredible all because of Jonathan. I could not have asked for a better person to help me in the steps of purchasing a car. You will not be dissatisfied if you receive Jonathan’s assistance. He made the steps of getting my vehicle easy and fast. Thank you Jonathan! More
I am very happy working with Jonathan he is very friendly and knowledgeable sale person. It doesn’t take us long to get everything done. Thank you Jonathan looking forward to dealing with again and knowledgeable sale person. It doesn’t take us long to get everything done. Thank you Jonathan looking forward to dealing with again More
Antonio was great to work with and made it So easy and the process was Smooth the process was Smooth More


