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Salerno Duane Chrysler Jeep - Service Center

Summit, NJ

4.3
263 Reviews

263 Reviews of Salerno Duane Chrysler Jeep - Service Center

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February 29, 2024

Quick easy polite helpful. The entire experience was seamless. Highly recommended. Made the appointment very easy More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for your recommendation and 5 star review! We value your feedback and are happy that your experience was so easy.

February 28, 2024

The staff was friendly and knowledgeable. Kept me updated on how long my service was taking. Would definitely recommend to everyone i know. More

by jets4789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for your recommendation and for your 5 star review. We appreciate your business and look forward to working with you for your next service.

February 24, 2024

I have trusted Salerno with my 19 jeep Cherokee since I moved nearby and they have always provided excellent service. More

by Atobel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and 5 star review. We appreciate your business!

February 22, 2024

Whenever I need to have service done, I can count on the service team to provide stellar customer service. I will continue to give them my business. More

by tanyatrj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2024

Service was quick and my advisor Matt Fuchs did an excellent job explaining it all and making sure I had all I needed while I waited. More

by kfontana348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for your feedback and sharing your experience. We value your business and appreciate the 5 star review!

February 17, 2024

Paul, Bill, Matt, and Jaylen are the best. Great people and great service. Thank you More

by aleximperatore1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Zebardast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Diamant
Feb 19, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and the 5 star review! We value your business and feedback. Thank you for choosing us!

February 16, 2024

Ican’t get anyone to call me back. This is a ridiculous!! Have a $3500k repair and no one will return a call… More

by wngarren
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Bonilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.

February 13, 2024

Excellent customer service…. Bill and staff were polite and understanding with my particular scheduling problems …A Class Act! More

by mhaydu414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Cattle
Feb 16, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and your 5 star review. We look forward to working with you again.

February 10, 2024

Efficient and welcoming. I really don’t know why this review requires a 15 word minimum but I am at 17 now so hopefully can hit next and move on. Once More the service team More

by jcotoole45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reception gentleman
Feb 16, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to give us a 5 star review. We appreciate your business and your 17 + words!

February 09, 2024

Professional and friendly. Listened well and acknowledged all my requests. Advised me of what was included under warranty . More

by jpolivko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Salerno Duane Chrysler Jeep responded

Very happy to hear that you enjoyed your experience with us. Thank you so much for the 5 star review and we look forward to helping you again in the future!

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