Sam Pack's Five Star Ford Carrollton

Keep up the great work! Great service from Octillo Hernandez he's been great to everyone in my family (I'm the niece to Lynn/Andy Olivo). In fact I bought was last car with Great service from Octillo Hernandez he's been great to everyone in my family (I'm the niece to Lynn/Andy Olivo). In fact I bought was last car with him and then when it was time to buy another car, its a no brainer to come back. Finance Dept was great got a good deal. You always get awesome service and it's a pleasure to be a return customer. Keep up the good work! Two Thumbs Up! More

The BEST!! I would strongly recommend this dealership to anyone looking for a new or used vehicle. The sales team and finance team go above and beyond to help ou I would strongly recommend this dealership to anyone looking for a new or used vehicle. The sales team and finance team go above and beyond to help out and are not pushy and best of all honest and straight forward. More

Incredible Car Buying Experience!!! From the moment Grant introduced himself to me to the minute we closed on purchasing my vehicle, Grant was a superb salesman. Grant went above and be From the moment Grant introduced himself to me to the minute we closed on purchasing my vehicle, Grant was a superb salesman. Grant went above and beyond my expectations by negotiating the best price for my used vehicle and assisting with my unique situation in a timely manner. Grant is the type of salesman you want when buying a car, professional, courteous, excellent communication, but never pushy. The whole car buying experience was exceptional, and I would love to repeat business at this dealership in the future. More

Seamless from top to bottom. I have now purchased my 4th vehicle from Sam Packs. I’ve used the same salesman (Michael Krantz) for everyone of them. I bought my first car from him I have now purchased my 4th vehicle from Sam Packs. I’ve used the same salesman (Michael Krantz) for everyone of them. I bought my first car from him when I was 17 and now I have a family of my own and only think of him and sam packs for my vehicle purchase. He is a great guy and will bend over backwards to get the deal done, and so will Brandon in the finance. I’ve sent my family to him and he has always taken care of them. I wouldn’t choose buy anywhere else. More

FORD THAT MY TRUCK Sam Pack's Five Star Ford Carrollton It's the best dealer in Dallas, I made my second purchase at this dealer, Thanks to Otilio Hernandez, Otilio it Sam Pack's Five Star Ford Carrollton It's the best dealer in Dallas, I made my second purchase at this dealer, Thanks to Otilio Hernandez, Otilio it's a professional sales person with a great customer service, he working very good in my finance options to get for me the best. I get my new Ford F150 a beautiful truck, thanks to Brandon Mathews for a great job to get my finance. I so grateful to Sam Pack's Five Star Ford Carrollton my dealer. Agustin Perez Garnica More

Experience Grant great sales person..will to work out the price Im looking for.Five star Ford needs more of grant personality.Awesome guy! Thanks Grant! Grant great sales person..will to work out the price Im looking for.Five star Ford needs more of grant personality.Awesome guy! Thanks Grant! More

Easy Process This is my second business purchase working with Jeff, and he was very efficient both times. He remembered what our specs were, and didn't waste my ti This is my second business purchase working with Jeff, and he was very efficient both times. He remembered what our specs were, and didn't waste my time with vehicles that would not meet our needs. I appreciate him for that! I could do without the pressure to purchase add-ons, and I had to wait for over an hour to finalize the deal. But I will always go back to Jeff because he is a delight to work with. More

20+ vehicles always happy We have purchased 20+ vehicles from Sam Packin Carrollton. Wouldn’t buy a car anywhere else. Melanie Lucero is always knowledgeable and help I our de We have purchased 20+ vehicles from Sam Packin Carrollton. Wouldn’t buy a car anywhere else. Melanie Lucero is always knowledgeable and help I our decision. The service department is A plus. Thank you Dennis White and Melanie for making our son’s first car buying experience a great one. He loves his new Ford truck. More

Great experience It was my first time buying any vehicle from a dealership and Jeff Flaishans made the whole experience wonderful and so easy. He was so helpful and I It was my first time buying any vehicle from a dealership and Jeff Flaishans made the whole experience wonderful and so easy. He was so helpful and I can thank him enough for helping me out. Thanks More

An awesome experience Me & my husband went to Ford to purchase a car, after being shopping around for a few weeks. Once we arrived here, met with Mr. Krantz who assisted us Me & my husband went to Ford to purchase a car, after being shopping around for a few weeks. Once we arrived here, met with Mr. Krantz who assisted us in our decision. The patience and knowledge that he had showed to us, we did not experience at any of the other dealers. Ford employees are amazing and helpful ,one more thing,Mr Matthews was also extremely helpful, he offered options of insurance within our budget. Also dropped some tips of places to visit in Dallas since we have only been living here for a year. Courtesy, kindness & mostly patience are key at this dealership. I will definitely recommend Ford to everyone, you will not be dissapointed. Thank you Ford, we're extremely satisfied customers!!! Keep up the great service!!!! More