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Santa Cruz Toyota
Capitola, CA
1,700 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 1,700 reviews
October 01, 2026
1 I haven't decided if I will return for future service due to the usage of AI on the phone and in text messages. due to the usage of AI on the phone and in text messages. More
by connorh506
Verified Customer
October 01, 2026
Jerry was excellent and reassuring-The problem was he was gone that week and I got a less than welcome response about my job from his desk partner. Figure he was having a bad week-other wise you guys were gr gone that week and I got a less than welcome response about my job from his desk partner. Figure he was having a bad week-other wise you guys were great- More
by Jeff@jmseidel.com
October 01, 2026
Great Great, helpful, clear explanation , appreciated updates the service was great and I will be coming back updates the service was great and I will be coming back More
by thalia
October 01, 2026
Giselle was friendly and efficient! And, having wonderful snacks, beverages and a big screen TV made the wait time fly by! And, having wonderful snacks, beverages and a big screen TV made the wait time fly by! More
by debirk
October 01, 2026
Lea was informative and personal. Thank you for the wonderful service. I will return for my next service. Thank you for the wonderful service. I will return for my next service. More
by debirk
October 01, 2026
People were nice & friendly. Customer service was excellent. Overall, we had a great experience. Customer service was excellent. Overall, we had a great experience. More
by knatkins
October 01, 2026
Jerry was very courteous and professional, he handled my appointment very well. I will ask for him again. appointment very well. I will ask for him again. More
by cdfraley
September 30, 2026
This is not a. New dealership for me. You also service my Corolla Always great service New dealership for me. You also service my Corolla Always great service More
by Suquie
September 30, 2026
I have always been treated as a person and not just another work order. Professional! Specifically Dan the shop Forman and Hunter. another work order. Professional! Specifically Dan the shop Forman and Hunter. More
by Humz
