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Santa Cruz Toyota
Capitola, CA
1,310 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 1,310 reviews
May 01, 2026
Got informed of everything checked in my vehicle I was informed of the tire, brakes and fluids levels in my vehicle informed of the tire, brakes and fluids levels in my vehicle More
by leosegura56
Verified Customer
April 30, 2026
Mark took that extra step to ensure my car window was fixed just as it was when new after it had been vandalized in a parking lot. He made the Toyota experience a delight! fixed just as it was when new after it had been vandalized in a parking lot. He made the Toyota experience a delight! More
by 1javasnob
April 30, 2026
Great waiting room and hospitality while you wait for your car I love Toyota of Santa Cruz!!! your car I love Toyota of Santa Cruz!!! More
by alohaglor3
April 30, 2026
I made an appt for 10am for 5000 mile service. This was NOT a complicated service and it took over 4hrs. Why bother with an appointment time? Way too long!!! This was NOT a complicated service and it took over 4hrs. Why bother with an appointment time? Way too long!!! More
by mrsbumatay
April 29, 2026
Anthony and Bruce were absolutely fabulous! !! My experience with the entire staff was top notch. From my “preview” beginning on Saturday and making the purchase on Sunday! Then there was the se !! My experience with the entire staff was top notch. From my “preview” beginning on Saturday and making the purchase on Sunday! Then there was the service department, they were stellar!!! Racheal was the best, she made my day with her bright personality 😁 More
by tlundquist08
April 28, 2026
Really appreciated the low stress approach that the dealership puts out there. Everyone I worked with was delightful, especially Jorge who answered all my questions and wasn't pushy like experiences I' dealership puts out there. Everyone I worked with was delightful, especially Jorge who answered all my questions and wasn't pushy like experiences I've had in the past at other dealerships. More
by donna47
April 28, 2026
Everyone was friendly and efficient. The car was ready quickly and like the opportunity for a shuttle! The car was ready quickly and like the opportunity for a shuttle! More
by aquawmn20049
Employees Worked With
April 28, 2026
Worst Toyota Dealer I”ve had to deal with. I had to go here out of necessity but would never go back. The service manager was very unhelpful and unprofessional. This is the typical dealership I had to go here out of necessity but would never go back. The service manager was very unhelpful and unprofessional. This is the typical dealership that will do everything they can to charge you and get the most money out of you. More
by Jose
Employees Worked With
Danny Camacho
April 28, 2026
We've been using Santa Cruz Toyota for our car servicing/repairs for about 30 years now, and are entirely satisfied with just about everything they've done for us. servicing/repairs for about 30 years now, and are entirely satisfied with just about everything they've done for us. More
by tno
Employees Worked With
April 26, 2026
Service Dept helpful on phone to make appt. Greeted as soon asI arrived! Mikell did a great job, explained everything and had my service done efficiently while I waited. Mikell is a trusted adv Greeted as soon asI arrived! Mikell did a great job, explained everything and had my service done efficiently while I waited. Mikell is a trusted advisor. Awesome to return to same person each time for service. Thank you! More
by soldman2
