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Sapaugh GM Country
Herculaneum, MO
2,317 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone!
Everyone leaves happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,317 reviews
April 15, 2022
Buying my new 2022 GMC pick up truck was in and out in no time best experience ever time best experience ever More
by SUTTER75
Verified Customer
April 14, 2022
Fast with getting things moving when we arrived upset from another dealership and with lending us a car for test drive from another dealership and with lending us a car for test drive More
by b.bourisaw
April 13, 2022
Very easy and short wait time to get deal done and on way . Great place . Great place More
by dmelectric
April 12, 2022
I made an appointment for an oil change for 2:30, dropped my Chevy Colorado off and came back to pick it up @ 4:30... Service dept told me it was still not completed. I have waited 2:30m for a job that usall my Chevy Colorado off and came back to pick it up @ 4:30... Service dept told me it was still not completed. I have waited 2:30m for a job that usallaly should take a technician no more than an hour or less. Not satisfied today for sure! More
by JP
April 11, 2022
Top notch service! Couldn’t be more happy with the staff! Gabby and Jim were awesome! The staff are all approachable and made sure to make me feel so valued! Recommend Couldn’t be more happy with the staff! Gabby and Jim were awesome! The staff are all approachable and made sure to make me feel so valued! Recommend to anyone looking for great quality product with competitive pricing!! More
by Baa8824
Employees Worked With
Jim Haar, Gabby Watkins
April 10, 2022
Everyone at the dealership is amazing and truly cares about each individuals satisfaction and safety! about each individuals satisfaction and safety! More
by amiller
Employees Worked With
Other Employees :
Gabby Watkins
April 09, 2022
Staff are very kind and friendly. Sales man Rick Gerber went above and beyond, deserves a lot of credit for our buisness coming back to sapaugh. I haven't been very happy in the past Sales man Rick Gerber went above and beyond, deserves a lot of credit for our buisness coming back to sapaugh. I haven't been very happy in the past with the service/ mechanics department and they really made me unhappy with my first personal car. My company bought 2 new trucks in the past and it has always been a hassle with not having my vehicle back in a timely manner or getting a equivalent loaner vehicle such as a truck since that's what I need for work while my work truck is in the shop. My last service on my truck was for a replacement torque converter replacement a few months ago, I popped the hood to see fluid all over the hoses and lower parts of the engin. Found not only my antifreeze level was low now but my transmission dip stick did not have a drop of fluid on it so it probably ruined my transmission. I just bought pre owned car above 40,000.00 get it home that night and noticed oil by the oil pan, brought it back the next day and they tell me the pan is bad and some o rings for the oil was leaking as well. This car was just inspected by the mechanics and they missed that, so I was patient about it, here I am over a week later without my car I just bought. That's unacceptable, not to mention no one ever called with an update after a week went by, I had to call and ask. Never heard a sorry or offered anything for the hassle. I have been very nice talking to them and patient. I need to buy 2 more service trucks and it makes me think twice if I should buy from them again. I would return my car if I could, this is ridiculous. More
by stlrich25
April 02, 2022
We had the most awesome experience. Mike never pressured us into buying anything. The best experience ever. Mike never pressured us into buying anything. The best experience ever. More
by jenwatkins1998
April 02, 2022
My salesman was very friendly and caring about his customers. He made you feel like as if you were at his home. I know he had other customers to help. But he kept checking back on us. I knew we were i customers. He made you feel like as if you were at his home. I know he had other customers to help. But he kept checking back on us. I knew we were in good hands. There was no pressure. And he is working on one other item for me an extra key. My experience was great at Sapaugh. More
by bieubanks55
April 01, 2022
They were very helpful, friendly and knowledgeable about the car. Explained the inside very well. I am very satisfied. the car. Explained the inside very well. I am very satisfied. More
by ruthsellshomes
