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Sapaugh GM Country
Herculaneum, MO
2,335 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone!
Everyone leaves happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,335 reviews
May 05, 2022
Excellent customer service, thorough and met my deal to buy. Great guys! Quick to respond and answered all of my questions. buy. Great guys! Quick to respond and answered all of my questions. More
by m1wiegertlisa
Verified Customer
May 04, 2022
From the sales team and the finance team, Sapaugh was excellent in knowing their business, very friendly and just making you feel at home, i would buy my next truck from them excellent in knowing their business, very friendly and just making you feel at home, i would buy my next truck from them More
by edjj99
May 04, 2022
As always Rich went above and beyond to get us our truck and 2 years before that our traverse. Everyone there is very friendly. Will only deal with with sapaugh. and 2 years before that our traverse. Everyone there is very friendly. Will only deal with with sapaugh. More
by Vickjack1
May 04, 2022
Sapaugh was easy to deal with and able to get us in the vehicle we wanted. vehicle we wanted. More
by amanda.rhyne
April 29, 2022
Charge you to buy a vehicle,Charge you 399. 00 to fill out your paperwork. Spend your extended warranty money like it belonged to them! I’d never do business with them again. 00 to fill out your paperwork. Spend your extended warranty money like it belonged to them! I’d never do business with them again. More
by Barbdurham60
April 29, 2022
Rich Konold was awesome as usual! His communciation and customer service is second to none. As long as Rich is with Sapaugh we will be loyal customers. His communciation and customer service is second to none. As long as Rich is with Sapaugh we will be loyal customers. More
by paulhrci
April 28, 2022
From ordering, to the trade in ,to the delivery, Thanks to all who made this a wonderful experience! to all who made this a wonderful experience! More
by srober0001
April 28, 2022
Thank you for helping me purchase a new vehicle. I am very happy with the vehicle I purchased. I will highly recommend your services to all my family and friends. I am very happy with the vehicle I purchased. I will highly recommend your services to all my family and friends. More
by Michelle
April 27, 2022
I just wanted to thank the Sapaugh family for helping me find the perfect truck. Everyone from Rick Gerber my salesman, Mike Reagan in finance and finally Joe Clemens Sapaugh’s General Manager. These days i find the perfect truck. Everyone from Rick Gerber my salesman, Mike Reagan in finance and finally Joe Clemens Sapaugh’s General Manager. These days it’s rare to work with the GM. Throughout the buying process Joe Clemens talked to me before the sale to see what I was looking for and paired me up with a salesperson that made the most sense to what I was looking for. When I found the vehicle that matched my criteria Rick my salesman really took the time to answer any questions I had. There was absolutely no high pressure selling. Then I went to financing with Mike Reagan (the best in the business) and that went so smoothly. Finally I got another visit with Joe Clemens. He just wanted to make sure I has happy with my new truck and asked me if there was anything else he could do. It’s refreshing to receive such great service. Joe Clemens runs a tight ship and definitely makes sure EVERYONE leaves happy! Thanks Joe!!! More
by bokijowski
April 26, 2022
Great people, knows their stuff, and very helpful. Service department was great, real nice waiting room. Work with two salesmen ordering new truck and taking delivery and finance department all knew t Service department was great, real nice waiting room. Work with two salesmen ordering new truck and taking delivery and finance department all knew their job and were very helpful. More
by tim953cbbx
