Sapaugh GM Country

Salesperson was excellent and finance manager very informative. Unfortunately the preowned 1 owner $33,000 vehicle hadn’t been looked over well and there was a nail in the tire and a side mirror not informative. Unfortunately the preowned 1 owner $33,000 vehicle hadn’t been looked over well and there was a nail in the tire and a side mirror not working. They made good on those and threw in weather mats because there were no floor mats….we were excited about the customer service even if we were the ones to find it through purchaser inspection. However a week in we noticed the touch screen was freezing and disconnecting. Two weeks later we contacted a different dealer and found out our factory warranty had expired just a few days earlier instead of the year we thought we had. Thank god we bought the premium extended warranty! Seems like several things that could have been caught by a thorough inspection on a $33k vehicle so the new owner didn’t have to deal with it. Other things like broken door sills I never would have thought to look for…and was frustrating to find… but that kind of thing I would expect on a Preowned car. The others not so much. Great customer service but maybe a little more vehicle care would be warranted. More

My parents came into the dealership with a tire problem after a doctor's appointment, worried they couldn't make it home. Steven Charleville and the entire staff cared for them as if they were their own fa after a doctor's appointment, worried they couldn't make it home. Steven Charleville and the entire staff cared for them as if they were their own family. They fixed the tire, no charge and reassured my parents. This was truly above and beyond. Everyone should be buying a car from Sapaugh in Herculaneum! We cannot thank-you enough! More

Easiest and best car buying experience I’ve ever had thanks to Kevin and Greg , I’m a pretty old guy and have bought somewhere around 60 vehicles between cars, trucks, harleys and classic cars .I am ver thanks to Kevin and Greg , I’m a pretty old guy and have bought somewhere around 60 vehicles between cars, trucks, harleys and classic cars .I am very happy with your dealership 👍 More

Great wonderful happy learning clean helpful worry free no problems friendly fast everyone was willing to help no problems friendly fast everyone was willing to help More

Best experience I have ever had buying a car. Top to bottom. Also, every employee there is friendly as can be. Thank you! Top to bottom. Also, every employee there is friendly as can be. Thank you! More

Dave Isaccs is always very professional and helpful. The dealership is very clean. I also appreciate the carwash. Service department has been very helpful in the past. The dealership is very clean. I also appreciate the carwash. Service department has been very helpful in the past. More

First rate attention to every detail. Satisfaction in every way with lots of explanation of how the new features of the auto work Satisfaction in every way with lots of explanation of how the new features of the auto work More

Wow I had a fun and exciting time at The dealership what a bunch of really nice people to deal with they are all top-notch associates finance department were excellent to deal with and Rich was probably th a bunch of really nice people to deal with they are all top-notch associates finance department were excellent to deal with and Rich was probably the best sales person I have ever dealt with in my whole life thanks again Rich for everything More

The best experience I’ve ever had buying a vehicle. Everyone working was super pleasant to talk with, you can tell sapaugh is a great company to be apart of. Ben, Ryan, Gregg and Tyler made the experi Everyone working was super pleasant to talk with, you can tell sapaugh is a great company to be apart of. Ben, Ryan, Gregg and Tyler made the experience easy as could be. Me and my family will only purchase for sapaugh going forward. More

Mike Kenny was very helpful, explained the features of the vehicle and answered all my questions the vehicle and answered all my questions More