Sapaugh GM Country

There very friendly and helpful with helping me with my new car. I'm really happy with the service. new car. I'm really happy with the service. More

Took my Buick in for a scheduled recall repair. After 3 hours, I received a call from the service dept. stating that they don't have the parts for the recall. Why would Sapaugh schedule a recall re After 3 hours, I received a call from the service dept. stating that they don't have the parts for the recall. Why would Sapaugh schedule a recall repair if they don't have the necessary parts? More

Sapaugh never disappoints. My wife and I have purchased several cars from them, and every time we have had a great experience. My wife and I have purchased several cars from them, and every time we have had a great experience. More

but I would warn people - beware of admin fees after quote accepted. Salesman made it sound like these fees were mandatory. I found out after the sale that these fees are not mandatory and I should ha quote accepted. Salesman made it sound like these fees were mandatory. I found out after the sale that these fees are not mandatory and I should have requested theses fees be removed, I am very disappointed that Sapaugh takes advantage of people, An agreed upon quote should mean wheels on the road. BEWARE THAT IT IS NOT TRUE AT SAPAUGH. Also if it was not for Jessica, this sale would never have happened. Mike did not even try to negotiate the price with me. Jessica got involved and made it happen. More

Was an absolute pleasure doing business with Seapod GM country and my sales person Rick Gerber… He was very thorough and very professional… Will buy another vehicle From the Sapaugh family and Rick G country and my sales person Rick Gerber… He was very thorough and very professional… Will buy another vehicle From the Sapaugh family and Rick G More

This is the third new car I have bought at Sapaugh. Service could not be better the salesman I normally dealt with has retired and used Carla Talbert and could not say enough great things about her and Service could not be better the salesman I normally dealt with has retired and used Carla Talbert and could not say enough great things about her and the finance manager. People who weren’t even involved in the deal bent over backwards for us. This is my dealership when I need a vehicle. More

Customer service is always at the forefront with Sapaugh. They make sure the customer is always treated with respect. They make sure the customer is always treated with respect. More

I sent an email to Greg Jones & within minutes he called me & had the perfect car for me to test drive. It had an issue they repaired it immediately & assisted in getting me into the perfect car. Love it me & had the perfect car for me to test drive. It had an issue they repaired it immediately & assisted in getting me into the perfect car. Love it !! More

Salesperson was excellent and finance manager very informative. Unfortunately the preowned 1 owner $33,000 vehicle hadn’t been looked over well and there was a nail in the tire and a side mirror not informative. Unfortunately the preowned 1 owner $33,000 vehicle hadn’t been looked over well and there was a nail in the tire and a side mirror not working. They made good on those and threw in weather mats because there were no floor mats….we were excited about the customer service even if we were the ones to find it through purchaser inspection. However a week in we noticed the touch screen was freezing and disconnecting. Two weeks later we contacted a different dealer and found out our factory warranty had expired just a few days earlier instead of the year we thought we had. Thank god we bought the premium extended warranty! Seems like several things that could have been caught by a thorough inspection on a $33k vehicle so the new owner didn’t have to deal with it. Other things like broken door sills I never would have thought to look for…and was frustrating to find… but that kind of thing I would expect on a Preowned car. The others not so much. Great customer service but maybe a little more vehicle care would be warranted. More

My parents came into the dealership with a tire problem after a doctor's appointment, worried they couldn't make it home. Steven Charleville and the entire staff cared for them as if they were their own fa after a doctor's appointment, worried they couldn't make it home. Steven Charleville and the entire staff cared for them as if they were their own family. They fixed the tire, no charge and reassured my parents. This was truly above and beyond. Everyone should be buying a car from Sapaugh in Herculaneum! We cannot thank-you enough! More