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Sapaugh GM Country

Herculaneum, MO

Overview
Employees
Reviews
Vehicles
4.8
2,319 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,319 reviews

November 03, 2021

My family and I have been buying from Sapaugh for a very many years. They are very nice and honest employees. More

by grammync1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
Other Employees : Mike Reagan
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Nov 04, 2021 -

Sapaugh GM Country responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 31, 2021

Sapaugh and salesman Dave Fisher the rest of the crew have always been square with me. I bought probably a dozen vehicles in the, past 30 years dealing with Mr. Fisher and it's all fair business dealings More

by TC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
Other Employees : John Wilson, John McCarthy
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Nov 01, 2021 -

Sapaugh GM Country responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 26, 2021

Richie the K was great to work with! Love my new car and it was a great experience More

by john.f.kerber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2021 -

Sapaugh GM Country responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 20, 2021

Ben McFarland and Ryan Picarella are the greatest, great service, and great response time, the best! More

by a.pashia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Picarella
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Oct 22, 2021 -

Sapaugh GM Country responded

We loved reading this review! Happy customers are our aim, and it appears Ben and Ryan really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions or worries, we’re always available to help. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 20, 2021

The whole experience was great from start to finish. Rich Konold helped walk us through everything and made it as painless as possible More

by Darwin Stevens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2021 -

Sapaugh GM Country responded

Congratulations on your new vehicle, Darwin. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Rich was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 15, 2021

I am a long time customer and won’t think about going any other dealer. I send my friends and family there also. The service has always been not notch. I have been there enough the staff treat me as part o More

by DADSTEAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Crenshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
Other Employees : Brian Hankins, Mike Reagan
Report | Print
Oct 18, 2021 -

Sapaugh GM Country responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 11, 2021

Greg Jones and Sapaugh are wonderful. I have purchased numerous vehicles from them and will continue to do so. More

by ALLNBBBY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
Other Employees : John McCarthy
Report | Print
Oct 12, 2021 -

Sapaugh GM Country responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 10, 2021

Quick and easy process! Stephen was very understanding of what I was looking for. Thank you! More

by mikeycoz72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
Steven Charleville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
Report | Print
Oct 11, 2021 -

Sapaugh GM Country responded

Thank you for your great review! We're glad that Stephen could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 07, 2021

Our Salesman was excellent. He spent alot of time with us and was not pushy. Hreat inventory of cars. More

by jamiesandridge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leitterman
Mike Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Report | Print
Oct 07, 2021 -

Sapaugh GM Country responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Kara! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Ryan Coe, GM, rcoe@foxmotors.com

September 30, 2021

Our salesman was very knowledgeable and eager to please. Everything was explained in great detail. More

by kathieruns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
Steven Charleville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Sapaugh GM Country responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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