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Sapaugh GM Country

Herculaneum, MO

4.8
2,256 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,256 reviews

June 25, 2021

This was the best experience I’ve had purchasing a car. The sales, service and finance departments were very helpful. It was a pleasant experience. More

by jharris43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson, John McCarthy
Jun 28, 2021 -

Sapaugh GM Country responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 19, 2021

Very pleased with Angie! Was knowledgeable and very helpful. Showed me vehicles that I was interested In and did not try to sell me something else just to make a sale. Love my Enclave! More

by graham_judith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 21, 2021 -

Sapaugh GM Country responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 18, 2021

A few bumps with information on the website but it worked out, Angie was great. Dont care for the delays waiting in the finance people taking their time, my guess is that is why online car buying is seeing s More

by phil_borgmann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Sheldon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson, Lou Lupkey
Jun 21, 2021 -

Sapaugh GM Country responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 18, 2021

They hooked me up!!! Gave me a great offer on my trade in and got my payments where I needed them on my new truck! Talk to Dave Fisher! More

by jcblackmark101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Jun 21, 2021 -

Sapaugh GM Country responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 15, 2021

My name is Angel Maldonado when I arrived at sapaugh on a Saturday I was greeted at the door bye Jim HAAR and asked me what can I help you with I told him what I needed within about three minutes he came bac More

by angel.maldonado63
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Lupkey
Jun 16, 2021 -

Sapaugh GM Country responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 10, 2021

Everyone could not have been nicer they made me feel welcome and took great care of me would definitely recommend them to anyone - Very friendly and very clean dealership More

by linda77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
Jun 10, 2021 -

Sapaugh GM Country responded

Thank you for writing this amazing review for our team, Linda! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 09, 2021

Good selection of Cadillacs available on site. Our salesman, Rich Konold, was helpful through the entire purchasing process and delivered on all the promises he made. More

by drvchvyz28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Sapaugh GM Country responded

Thanks for your outstanding review! I'm very happy to hear that Rich was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 05, 2021

Dave was great, stayed late to help us get the truck we wanted! The truck is just what we were after and the team at Sapaugh made sure to make us feel taken care of. More

by joelski5635
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Jun 07, 2021 -

Sapaugh GM Country responded

Joel, we loved reading this review! Happy customers are our aim, and it appears Dave really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 03, 2021

I had a very good experience!Carla made my buying I had a very good experience! Carla made my buying experience go smoothly and stressfree. I absolutely love my 2015 F150 and would definitely recomm More

by leslieneudeck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Jun 04, 2021 -

Sapaugh GM Country responded

Thanks for your outstanding review, Leslie! I'm very happy to hear that Carla was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 03, 2021

This is my second car from sapaugh and I like the customer service given and my salesman was very professional and friendly. I would buy another car from him in the future. More

by Helen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
Jun 04, 2021 -

Sapaugh GM Country responded

Helen, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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