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Sapaugh GM Country

Herculaneum, MO

Overview
Employees
Reviews
Vehicles
4.8
2,311 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,311 reviews

February 09, 2021

It was Good to work with Al. The truck was ready to go when they said it would be. It was clean and everything went smooth. More

by GlenS
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
Al Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
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Feb 09, 2021 -

Sapaugh GM Country responded

We love hearing about customers that have a terrific experience at our dealership, Glen. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 08, 2021

Sapaugh was so professional in my sale and knowledgeable about the whole process of buying my new truck .They made it easy and comfortable and super fast too Thank u all Scott Langanke More

by scottlanganke75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Konold
1.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
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Feb 09, 2021 -

Sapaugh GM Country responded

Scott, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 05, 2021

Sapaugh was a good experience for buying a new truck. We were please with the way our salesman worked with us. Would recommend Sapaugh Chevrolet! More

by Jmissel
Recommend Dealer
Yes
Employees Worked With
Rich Konold
Rick Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2021 -

Sapaugh GM Country responded

We love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 04, 2021

The team at Sapaugh made buying and upgrading my new vehicle so easy. Rich Konold was always available to answer questions and worked with me during the buying process. Steven, from the service departme More

by Thorson_kaitlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
Steven Charleville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
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Feb 05, 2021 -

Sapaugh GM Country responded

Kaitlin, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 04, 2021

Very Professional Great dealership to work with. Mike Kinney is a great down to earth salesman. I would be happy to deal with him and Sapaugh again. More

by mrhankey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leitterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
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Feb 04, 2021 -

Sapaugh GM Country responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Mike was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 03, 2021

Salesman was knowledgeable and went out of his way to service us. We are repeat customers several times now due to friendly and a great service department. We always recommend Sapaugh to all our family More

by BLANKOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson, John McCarthy
Report | Print
Feb 04, 2021 -

Sapaugh GM Country responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 02, 2021

My experience at Sapaugh was was outstanding. Al went out of his way and got me in the truck that I wanted. Kevin was a great help in the buying process as well. Everyone was nice and welcoming, for my first More

by PENNJUNCTION
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2021 -

Sapaugh GM Country responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that Al and Kevin provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 02, 2021

Simply the best place to buy a car, Al Vincent made the deal real easy. He had all the paperwork preprinted, and was in and out in 45 minutes!!!Will always buy from Al Vincent and Sapaugh Motors!! More

by Corvette2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
Report | Print
Feb 03, 2021 -

Sapaugh GM Country responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Al. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 01, 2021

Great experience with Sapaugh. They had the exact truck I was looking for and they gave me a great price right out of the gate. More

by darincrump
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Crenshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2021 -

Sapaugh GM Country responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 29, 2021

Awesome service! Patrick, my salesman, was very knowledgeable and came in on his day off to deliver my new truck to me! Joe also gave me a great deal! More

by Nicholas Stricklan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
Other Employees : Patrick Howards, Mike Reagan
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Jan 29, 2021 -

Sapaugh GM Country responded

Hello Nicholas, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Patrick and Joe were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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