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Sapaugh GM Country

Herculaneum, MO

4.8
2,258 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,258 reviews

November 30, 2020

This is the second car we have purchased from Sapaugh. Rich Konold was our salesman with both purchases. Rich has a talent in determining a customers vehicle needs. Several years we have been wanting a More

by debbmr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirk L was a big asset with both transactions.
Dec 01, 2020 -

Sapaugh GM Country responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your new Yukon Denali. It's fantastic to know Rich helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

Dec 02, 2020 -

debbmr responded

Please give Kirk a strong pat on the back as well. Kirk has been working with us to understand our trade value and giving a good trade in value for our car. Kirk is a fantastic negotiator with the customers.

November 28, 2020

I went there to buy a used vehicle. They went above and beyond to accommodate me. I had to bring the vehicle in for service, and again, they gave me a loaner until everything was perfect. More

by double_e_digital
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Ogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Vanover
Nov 30, 2020 -

Sapaugh GM Country responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

November 25, 2020

Awesome Buying experience, Rick Gerber was the best to work with. The Whole dealership treated us Awesome Beat experience I have had buying a new vehicle. More

by doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Nov 25, 2020 -

Sapaugh GM Country responded

Thank you for your great review, Doug! We're glad to have Rick on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

November 24, 2020

Very nice place to do business. Fair and honest prices. Very nice place to do business. Fair and honest prices. Friendly service and everything went very smooth. No high pressure tactics. Excellent ser More

by JEFFTRA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Nov 24, 2020 -

Sapaugh GM Country responded

Thank you so much for taking the time to share your feedback with us, Jeff! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. All the best, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

November 22, 2020

Carla did an excellent job and made the process as easy as possible for me. It took a lot less time sitting at the dealership than it usually does. Definitely fill out the financial pre-qualification befor More

by gisappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Sapaugh GM Country responded

Thank you for your great review! We're glad to have Carla on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

November 19, 2020

The online people were very helpful with my initial questions. Dave Issac had a low pressure sales approach and knew his product well. I would recommend the dealership to anyone looking for a pleasan More

by t.valentine0
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Nov 20, 2020 -

Sapaugh GM Country responded

Thank you for your great review! We're glad to have Dave on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

November 19, 2020

Great dealership, very helpful people!Jim was awesome Great dealership, very helpful people! Jim was awesome helping me make a good choice and patient while I was trying to make a decision!!! Thank you More

by MARILYN.BATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Sapaugh GM Country responded

Thank You ! We appreciate your business and the glowing review ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

November 18, 2020

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by MIKE.MERTZLUFFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
Nov 19, 2020 -

Sapaugh GM Country responded

Thank You! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

November 18, 2020

They were very friendly and helpful! They helped me buy my dream camaro. They left no set one unturned trying to make the deal work. They gave me very good value on my trade in. The salesman was awesome to More

by brendanr10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
Nov 18, 2020 -

Sapaugh GM Country responded

Thanks for this awesome review, Brendan! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Kind regards, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

November 18, 2020

Buying a car here was an easy process. Mike was very professional, knew exactly what I wanted. I would definitely recommend to friends and family. More

by deb.carr1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Vanover
Nov 19, 2020 -

Sapaugh GM Country responded

Thank You ! We appreciate the glowing review and the entire Sapaugh Team is here for You ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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