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Sapaugh GM Country

Herculaneum, MO

4.8
2,260 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,260 reviews

November 18, 2020

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by MIKE.MERTZLUFFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
Nov 19, 2020 -

Sapaugh GM Country responded

Thank You! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

November 18, 2020

They were very friendly and helpful! They helped me buy my dream camaro. They left no set one unturned trying to make the deal work. They gave me very good value on my trade in. The salesman was awesome to More

by brendanr10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
Nov 18, 2020 -

Sapaugh GM Country responded

Thanks for this awesome review, Brendan! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Kind regards, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

November 17, 2020

All went well , nice small suv, the sales man bart was great, and very professional, all good it was jale palmer idea to go to sapough More

by maryk7814@yahoo.com
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Sapaugh GM Country responded

Thanks for the wonderful review of your recent visit to our dealership, Mary. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. All the best, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

November 15, 2020

This is the 3rd car we have purchased from Sapaugh and Carla Talbert is our go to sales representative. Everyone has always been very pleasant and helpful. More

by SHEILAHEDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Nov 15, 2020 -

Sapaugh GM Country responded

Thank You !! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

November 15, 2020

I had the best car buying experience of my life thus far with Sapaugh. Jeff Vanover was friendly, accurate and easy to deal with. No haggling, no bait and switch, no difficulties. I shopped online over the More

by queenmary1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Vanover, Amanda Campbell
Nov 16, 2020 -

Sapaugh GM Country responded

We loved reading this review! Happy customers are our aim, and it appears Jeff really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Kind regards, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

November 13, 2020

Really work with you, thank you so much getting me in a brand new 2021 trail blazer! Also thank you for giving me a good trade in value. Is the 3rd vehicle we’ve bought from your dealership. More

by a03meyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Ogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
Nov 13, 2020 -

Sapaugh GM Country responded

Thank You ! Our staff is committed to providing each of our clients with the best automotive experience! We appreciate your loyalty and we look forward to serving you in the future ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

November 11, 2020

Our salesman went above and beyond helping us with the purchase of our new vehicle, when we had given up they continued to work behind the scenes getting a deal that worked for us. More

by MontorsiFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Ogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
Nov 12, 2020 -

Sapaugh GM Country responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

November 10, 2020

I’ve purchased several vehicles over the years from Sapaugh. I have always left feeling great and happy with my purchase. I would highly recommend them to anyone looking for a new or used vehicle. More

by wlrector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Crenshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hankins
Nov 11, 2020 -

Sapaugh GM Country responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

November 06, 2020

Sales person Carla Tolbert very knowledgeable and friendly. Carla helped me set up a lot of features I had never before experienced on my vehicles. Her expertise’ is very much appreciated. Her ser More

by gramskaiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Nov 06, 2020 -

Sapaugh GM Country responded

Hello Gram, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

November 04, 2020

This dealer gave me the best customer experience ever. No hassle, no pressure, nothing like other dealerships. Bryan Zeigler is the best salesman that I've ever worked with. I also worked with Dave Isaac in More

by Jaycaz31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Isaac
4.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Sheldon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson, Sapaugh Digital Airstrike, Lauren Bowman
Nov 05, 2020 -

Sapaugh GM Country responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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