Sapaugh GM Country

Great experience overall during and after the sale with professional, helpful and friendly staff. Would recommend your dealership and will go back to you when we purchase another vehicle. professional, helpful and friendly staff. Would recommend your dealership and will go back to you when we purchase another vehicle. More

They were easy to deal with but was disappointed to find they had inconsistencies when describing the car. And they didn’t do titlework or pay the sales tax. Now I have to get a hold of my dmv. Never had th they had inconsistencies when describing the car. And they didn’t do titlework or pay the sales tax. Now I have to get a hold of my dmv. Never had that issue before. And I specifically asked if they could do Illinois title/ plates More

Staff was friendly and the show room was very clean. Went in to get a new car the salesman was very helpful showed me two different options and made sure the car was to my liking in to get a new car the salesman was very helpful showed me two different options and made sure the car was to my liking More

No hassle, top notch dealership! We would Definitely recommend Sapaugh’s sales and service department! They go above and beyond to make sure you are completely satisfied! recommend Sapaugh’s sales and service department! They go above and beyond to make sure you are completely satisfied! More

Sapaugh used car dealers went above and beyond to help me get into a new vehicle. Greg Jones was great! Highly recommend, especially after my dealings with the last dealership I went to. Thanks For everythin get into a new vehicle. Greg Jones was great! Highly recommend, especially after my dealings with the last dealership I went to. Thanks For everything. More

Our salesman, Brandon Ziegler did an excellent job working with us to purchase our new "used" 2016 GMC Acadia. The Finance person, John McArty made sure to explain everything and answered all questi working with us to purchase our new "used" 2016 GMC Acadia. The Finance person, John McArty made sure to explain everything and answered all questions completely. More

My time at Sapaugh was great everybody answered every question that I asked Dave Fisher was a gentleman and if I ever know of anyone wanting to buy a car I will for sure send them his way question that I asked Dave Fisher was a gentleman and if I ever know of anyone wanting to buy a car I will for sure send them his way More

I cannot say enough good things about this dealership and the people that work there. Everyone was extremely friendly and courteous. They allowed me to drive my car for several days before purchasing it sinc the people that work there. Everyone was extremely friendly and courteous. They allowed me to drive my car for several days before purchasing it since I have fibromyalgia and it was extremely important that I purchased a car that was at the right Comfort level for me. Ben McFarland, rich konold and Rick Gerber went above and beyond what I would have expected. Rich konold even picked me up on his way to work so I could drive my new car home that day! More

I took my 2018 Chevy Silverado that I purchased at Sapaugh in for a front hub making noise. I took it To them because I was told that under my warranty if I took it there it wouldn’t cost me anythin Sapaugh in for a front hub making noise. I took it To them because I was told that under my warranty if I took it there it wouldn’t cost me anything well come to find out I’m charged $100 each time for warranty work to take it to them if I would have known that I could’ve took it to a dealership 10 minutes from my house Sapaugh is 45 minutes away. So I paid $100 got the new hub assembly which fixed the noise in my truck. I picked it up early in the morning before work left the dealership got on the interstate and the check engine light is on having to get to work it’s too late to turn around and take it back so I had to take it the next morning and drop it off again. Later that day I called to check on it and the service man told me it was a wheel sensor they didn’t have the part and I would have to wait till they got it so the next day. I figured makes sense it probably got damaged when the hub was changed out. N ot hearing from them I called late in the afternoon and the service man tells me that it wasn’t a wheel sensor it was a E-Vap sensor and I would have to pay another hundred dollars to get it fixed but it was under warranty. Just seemed odd because the check engine light wasn’t on when I dropped the truck off to them the first time. So I paid $100 get the truck back drive home the truck sets for a week get in it yesterday and the check engine light is on again. I’m sure if I call to get it fixed it will cost me another hundred dollars they have got my money twice and won’t get it again. Also I paid for the paint protection to be applied because the salesman said it would protect from paint chips that would be noticeable on a black truck come to find out it only covers dents and dings how a spray on paint protectant protects from dents and dings I don’t know but it will not cover paint chips so don’t waste your money on the paint protection. More

Very knowledgeable staff courteous and professional I was very pleased with the service . Dealership ran like a fine oiled machine from the salesman to the financial Director it was one smooth transaction Mo very pleased with the service . Dealership ran like a fine oiled machine from the salesman to the financial Director it was one smooth transaction Most likely it will be my last purchase I’m glad it was with this dealership More