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Sapaugh GM Country

Herculaneum, MO

Overview
Employees
Reviews
Vehicles
4.8
2,317 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,317 reviews

January 10, 2025

This was the best car experience you’ve had to date! Thank you to Gregg and Kirk More

by BONON632
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Sapaugh GM Country responded

THANK YOU ! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 07, 2025

Advertised price is not the correct price. DO NOT BUY FROM THIS DEALERSHIP. Even if you use their CarBravo to purchase the vehicle online, this dealership will NOT honor their online listed pr More

by Tyler Luskin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Clemens
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Sapaugh GM Country responded

Good Evening ! I apologize I could not respond sooner as we were Hit with Snow and Ice Sunday and Monday and we spent the day trying to get business opened back up. I looked into your concern and spoke to our Used Car Manager Kevin . He said when you sent over your lead this morning regarding the truck he called you 1ST Thing and explained that it was priced incorrectly and in an error and he did apologize to you for his mistake. Then Kevin had our internet manager correct the pricing on our website. We do apologize for our mistake but in no intentions was it done diliberately it was just an error. Once again our apologies ! Sincerely Joe Clemens Executive General Manager Cell: 636.399.5304 Email: jclemens@sapaugh.com Sapaugh Chevrolet Buick GMC Cadillac 1435 McNutt Street Herculaneum, MO 63048

January 06, 2025

BART was great to work with and exceeded all expectations!! He went above and beyond to make the vehicle I wanted available in the timeframe we needed it! Thank you again!! More

by NMARTIN4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bart Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Sapaugh GM Country responded

Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 05, 2025

Steve answered all of her questions. Got back to us next day. Answer our concerns. Car was ready the next day to pick up just like he said. More

by Bigboblancaster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dawidouski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve used car
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Jan 06, 2025 -

Sapaugh GM Country responded

Bob--- Thank You ! We appreciate your business and the entire Sapaugh Team is here for all of your Automotive needs and we look forward to serving you! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 05, 2025

They tried to sell me the vehicle for a higher price than what was listed on their website. When I brought it to their attention they acted like they didn’t even know they lowered the price. I wanted a car More

by kathleencampion87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Kinney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dawidouski
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Sapaugh GM Country responded

Thank you for contacting us, I apologize that your experience with Sapaugh did not warrant a higher rating. I would appreciate the opportunity to learn more about your visit. Please call me directly at 636-399-5304 or email me at JClemens@Sapaugh.Com. Your satisfaction is our highest priority. Thank you again, and I look forward to hearing from you soon. Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 05, 2025

Great dealership to work with! First class organization. Happy repeat customer. Only dealership I recommend. More

by GENESIS68BA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Sapaugh GM Country responded

THANK YOU ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 05, 2025

Great service as always ! ! This is the 4th vehicle I have purchased in the past 3 years !!! Joe Clemens the Gm of the store does a great job as well and salesman Rick gerb More

by Bartstheman2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Crenshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Sapaugh GM Country responded

THNAK YOU ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 05, 2025

Sapaugh is good to deal with. They are courteous and have wonderful service. I drive about 2 hours to get there. I just purchased for the second time from Sapaugh. More

by Marsue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bart Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Haar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Sapaugh GM Country responded

Thank You ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 03, 2025

Excellent customer service! Would recommend to everybody. Thank you! It was worth the drive from Jackson, Mo. More

by lisbug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Sapaugh GM Country responded

THANK YOU ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

Jan 06, 2025 -

Sapaugh GM Country responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 03, 2025

All the staff were very nice. They welcome me in the store. Ken was very helpful. He guided me with getting the car. He showed me how to operate the things in the car. By the I More

by LANGSTONBOBBIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Sapaugh GM Country responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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