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Sarant Cadillac

Farmingdale, NY

4.7
3,241 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,241 reviews

May 16, 2022

Excellent customer service and the woman sitting at the desk in the showroom sings which is great entertainment while waiting. More

by BARS6011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Sarant Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. If you have any further questions, please give us a call. We're always happy to help!

May 16, 2022

Dina and Sarant Cadillac take the time to personally guide you through the vehicle purchase and pick-up process, making your experience easy and seamless. More

by ChrisO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Sarant Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2022

Dina and the finance person were very competent and patient in explaining everything thoroughly, however, after having the car for 2 days and driving it very minimally, I had a blow-out and needed to b More

by KBALLEN0
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Sarant Cadillac responded

Hi there, thank you for taking the time to let us know how we did. It is disappointing to hear that you’ve had issues with your tire after purchasing your vehicle. We want to make sure we personally address your situation and work together to find an appropriate solution. Please reach out to our Customer Experience Manager, Joyia Roper, at 516-293-3370 ext. 156 at your earliest convenience. Thank you and we hope to hear from you soon.

May 15, 2022

Your service department is top notched with the Joe mistretta and that’s the reason why I come to Sarant to get my cars Serviced More

by Len
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Sarant Cadillac responded

We are glad to hear that our staff was able to take care of everything for you! We're always here if anything else ever comes up. Have a great day, Len!

May 16, 2022 -

Len responded

You Too

May 14, 2022

Service employees are always helpful, courteous and professional. However, on my recent emergency service call on May 13th due to a broken window, My request for a loaner; due to previous obligations I More

by annamstark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Sarant Cadillac responded

Anna, thank you for taking the time to leave us your feedback and we are sorry to hear that you were not fully satisfied with your recent visit. We apologize for the inconvenience of being without a loaner vehicle and appreciate you bringing the experience to our attention. Should you have any further details you’d like to share or discuss, do not hesitate to reach out to our Customer Experience Manager, Joyia Roper, at 516-473-0925 ext. 156 at your convenience. We hope to have another opportunity to serve you again soon!

May 11, 2022

They were very nice to me and accommodating too. They were able to fix most of my issues and told me how we can look to resolve my concerns. More

by FPALUMBO_21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
May 12, 2022 -

Sarant Cadillac responded

It is great to hear our team was helpful and was able to help you resolve your issues! Thanks for your kind words! If you have any further questions, please give us a call. We're always happy to help!

May 11, 2022

Great job and time was excellent. Will recommend to anyone this dealership. Excellent people. Great car More

by SAVETHERMO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Armenti, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Dreyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Sarant Cadillac responded

Thanks for taking the time to let us know how we did! We appreciate the kind words and the recommendation. Please come back and see us for any of your future car needs!

May 11, 2022

Very well run service department. Everyone was courteous, professional and friendly. All my issues were resolved and my vehicle was returned to me in excellent condition. More

by TOMMY4FOR4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Sarant Cadillac responded

Thank you for your kind words about our department and employees! We appreciate you taking the time to share your positive feedback. Please come back and see us for any of your future car needs!

May 10, 2022

The service center is great. The staff is professional, skilled, friendly, and efficient. I would definitely recommend to all. More

by LEEMANNY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson from Service Dept
May 11, 2022 -

Sarant Cadillac responded

This is what we strive for at our service center! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!

May 10, 2022

Always get me an appointment I want and ge me out quickly. Prices are fair as well. More

by Mark1270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Sarant Cadillac responded

Thanks for taking the time to let us know how we are doing! We appreciate the kind words. Please come back and see us for any of your future car needs!

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