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Sarant Cadillac

Farmingdale, NY

4.7
3,286 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,286 reviews

October 14, 2021

Tony DiGuiseppe was friendly, knowledgeable, and competent. Fixed my brake problem. All staff very friendly. Waiting area comfortable. More

by connie56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Oct 18, 2021 -

Sarant Cadillac responded

Thank you for the kind words! We are delighted to hear that Tony and our team gave you a great experience! Please come back and see us again soon!

October 12, 2021

we got the car that we wanted and that Tom The sales person we had was very nice to deal with and when the car came in he took his time to explain the car to me and my wife he was very knowledgeable we More

by JERRYFEE257
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Sarant Cadillac responded

Thank you for the kind review, Jerry! It's fantastic to hear that Tom was nice to deal with, knowledgeable, and overall provided you a positive car buying experience. That's exactly what we aim for as a team at Sarant Cadillac, and we will work hard to continue to serve your family with this high level of customer service. We're so glad that you chose us for your next vehicle purchase, and we congratulate you on the new ride. Take care!

Oct 15, 2021 -

JERRYFEE257 responded

Tom sabbatino even called to see how we were doing thank youTom

October 06, 2021

Joe Mistretta is my service advisor and is always on point. Joe is professional and is a asset to Sarant Cadillac. More

by vasiejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Sarant Cadillac responded

Thank you for the kind words about our team! We look forward to the opportunity to take care of you in the future. Have a wonderful day! -Your Sarant Cadillac team.

Oct 06, 2021 -

vasiejo responded

Sarant Cadillac is a landmark in Farmingdale. I rode my bicycle past that dealership as a kid. I'm now 68 years young.

October 02, 2021

I was dissapointed I bought a demo car with 3000 miles on it and that is deducted from my 30000 miles. I was told that that’s why the car is so much cheaper, but I would assume it’s from the wear and tear a More

by Snoedude1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Sarant Cadillac responded

We're truly thankful for the time you've taken to review your purchasing experience at our store. Your feedback is an invaluable part of the sales process, and we cannot impart enough how important your candor is to our everyday operations. We congratulate you on the purchase of your new vehicle; however, we're sorry to hear that your experience did not meet your expectations. If you have any further comments or questions you'd like to share with our team, please reach out to Steve Vela, our Customer Relations Manager, a call at 516-473-0925. Thank you for shopping with us, and have a great day.

October 01, 2021

Elias Torres was extremely helpful with explaining the new electronic upgrades to this dinosaur.Thanks. More

by stevenc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Sarant Cadillac responded

Thank you for sharing your feedback, Steven! We're pleased to hear how helpful Elias was with explaining your vehicle's electronic upgrades. We're glad that you came in, and look forward to seeing you again. Take care!

October 01, 2021

waited 5 hours in the small waiting room for service...didnt know what was going on until the service was done. vehicle was covered in fingerprints and dirty. other high end dealerships wash the More

by grimreaper6905
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Sarant Cadillac responded

Thank you for your feedback. We are disappointed to see that you felt your experience with our service department was not up to expectations. Customer satisfaction is our top priority and we never want you to leave our dealership unhappy. Because of this, we'd like to personally apologize as well as make things right. Please, at your convenience, reach out to our Service Manager, Tony Vicente at 516-473-0925 so we can do just that. We value your business with us at Sarant Cadillac, and look forward to speaking with you soon.

September 30, 2021

This is the 6th vehicle I have leased from Dina.she is always a pleasure to deal with . Dina always locates me the vehicle I am looking for, and always is delivered prompt and immaculate. All options f More

by SARANTCADILLAC325
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Sarant Cadillac responded

Thank you for the great review! Our team is dedicated to making our customers feel as comfortable as possible while visiting us. We're happy to hear Dina was able to do that for you. Congratulations on the new vehicle and we can't wait to see you again soon!

September 30, 2021

Tony D there is a is a good friend we first met when he was working at Atlantic Cadillac I followed him because he service my vehicle for eight years and took good care of me and now I’m with him again More

by RICHARDWENDELLJOHNSON
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Sarant Cadillac responded

Thank you for taking the time to leave a review. We are happy to hear you are satisfied with the service Tony and the rest of our team did. We hope to be of service to you again soon!

September 28, 2021

This is my 2nd time buying a car from Sarant Cadillac and both times the salesman was Tom Sabbatino. He was a pleasure to work with. He showed me everything I needed to know about my new XT5. He answered all More

by Peter S
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Sarant Cadillac responded

Thank you so much, peter, for the fantastic review! We're happy we could serve you twice now when finding a new vehicle for you. We pride ourselves on having a knowledgeable team that is here to make sure you find the perfect vehicle that fits your needs. Please let us know if there is anything else we can do to assist you!

September 28, 2021

Always a great experience. Service department is awesome ! Never a problem getting an appointment. Always warmly greeted and treated respectfully and professionally. More

by Allen Allsop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Sep 29, 2021 -

Sarant Cadillac responded

MaryAnn - thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Sarant Cadillac and we hope to see you again soon.

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