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Sarant Cadillac

Farmingdale, NY

4.7
3,254 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,254 reviews

August 19, 2021

Elias Torres to me was an honest salesman and some one i could trust. Unlike some salesmen who are concerned with getting the highest commission possible and not caring about the customer. I would definitel More

by NYROB300
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Sarant Cadillac responded

It is fantastic to hear how well Elias took care of you during your time with us at Sarant Cadillac. Our team's ultimate goal is customer satisfaction, from all points of interaction at our dealership. We truly appreciate your review, as well as your business with us. Let us know if there is anything else we can do to take care of you!

August 18, 2021

It’s always a pleasure having my car serviced at this dealership always goes smooth and done correctly. Very professional and friendly. I was satisfied customer. More

by RJE5567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Sarant Cadillac responded

Thank you for the kind words and continued support!

August 18, 2021

Very good dealership. Joe Jr gave me his word and he followed through without fail. Very happy with my certified vehicle and will suggest this dealership to my friends. More

by Michael Fenner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Armenti, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Sarant Cadillac responded

Thank you for taking the time to share such positive feedback with us!

August 17, 2021

Tony in Service is the best . He went above and beyond when realized i was there on wrong Monday for appointment. Got me in no problem More

by NABIGMIKE3497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Sarant Cadillac responded

Thank you for leaving your review! It is fantastic to hear that Tony took good care of you during your service visit. Thank you for choosing Sarant Cadillac, and we look forward to serving you again in the future.

Aug 18, 2021 -

NABIGMIKE3497 responded

Absolutely I will go no where else

August 16, 2021

Unlike any other dealership experience, in the BEST way possible. John Nassour was extremely professional and knowledgeable. It was great to work with him and at no point did I ever feel pressured to mak More

by Joe S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Sarant Cadillac responded

Thank you so much for taking the time to leave us such wonderful feedback, Joe! We are happy to hear that John, Antonio, and the rest of the team took such great care of you and made you feel comfortable. It's great to hear that the team embodied our values. We aim to make each and every visit to Sarant Cadillac an enjoyable one. That's why we work to ensure a great shopping experience. Again, thank you very much for your review, and we'll be looking forward to your next visit. Take care!

August 16, 2021

While my experience was pleasant, it did not seem welcoming or friendly as expected. Past visits including the purchase were friendlier and made me feel welcome. More

by SDWAINW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not known
Aug 17, 2021 -

Sarant Cadillac responded

Thank you for leaving your honest feedback. It is good to hear that your experience was pleasant. However, our ultimate goal is to make sure our customers feel like their experience was placed above all else, for every visit to our dealership. We would like to discuss your time with us to talk through what we can do to make sure we’re able to make you feel more satisfied with your future visits. At your convenience, please reach out to Steve Vela, our Customer Relations Manager, at 516-473-0925. We appreciate your business with us and look forward to hearing from you soon.

August 15, 2021

Elias Torres did an amazing job of reaching out to us with all the benefits of the XT 5 he could not have been more comprehensive in explaining all the different programs available and once the deal was More

by TGLYNN8762
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Sarant Cadillac responded

We appreciate hearing the positive feedback and recommendations! Thank you for taking the time to share your experience with us!

August 13, 2021

We were very pleased with our experience and our salesman was kind, patient and highly knowledgeable . We will come back in the future . Thank you ! More

by CLNPIPHI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Sarant Cadillac responded

Thank you for the wonderful feedback! We look forward to working with you again in the future!

August 12, 2021

This has been one of the best dealerships I have been to yet. I have been to six dealerships with Cadillac over the years and this one really blew my expectations away More

by bpersaud15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Sarant Cadillac responded

Thank you so much for sharing this glowing feedback with us! We're so pleased our team could exceed your expectations and make your time with us enjoyable. We look forward to working with you for many years to come!

August 10, 2021

The experience I received from Dina was beyond amazing. She continuously followed up with my vehicle that was coming in and returning my calls promptly. I can’t thank her enough. When my Escalade came in s More

by Christine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Christine responded

Aug 10, 2021 "The experience I received from Dina was beyond amazing...." The experience I received from Dina was beyond amazing. She continuously followed up with my vehicle that was coming in and returning my calls promptly. I can’t thank her enough. When my Escalade came in she went over everything in details and answered any questions we had. She’s trustworthy and made our experience a pleasure

Aug 12, 2021 -

Sarant Cadillac responded

Thank you for taking the time to tell us how we are doing, Christine! Dina will be happy to hear that she was very helpful in your car buying experience. Thank you for your business and we hope to take care of any of your future car needs!

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