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Sarant Cadillac

Farmingdale, NY

4.7
3,254 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,254 reviews

June 05, 2021

Had a great experience at this dealership. Eli and Vic were fantastic! Very friendly and knowledgeable.Got a great deal! If I get another Cadillac I’ll definitely go back there. I would also send anyone l More

by DCLASIONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Sarant Cadillac responded

Thank you for the kind words! We’re pleased to hear that our team took care of you and that everything went smoothly. Please let us know how we can continue to help with your car and service needs!

June 05, 2021

Always great service. I never go anywhere else because I trust the people who I brought my Cadillac from. Joe and the service men do a great job. More

by Dad2646
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Sarant Cadillac responded

Thank you for leaving us this great review! We look forward to seeing you again when it comes time for your scheduled service!

June 05, 2021

Best service friendly, knowledgeable staff 🌞 highly recommend, will go back for future service needs . Any of your service needs can and will be taken care of ASAP More

by AMYLYN63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Jun 08, 2021 -

Sarant Cadillac responded

Thank you for letting me know how we are doing! Thank you for your business and we hope to take care of any of your future car needs!

June 04, 2021

Great Service. I came in because the engine light was on but the service dept. serviced the entire car. I was vey pleased with the service I received. More

by caylor691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Sarant Cadillac responded

Thanks for the kind words! We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again!

June 04, 2021

Great experience at this dealership - no hovering or following us around on our initial visit. Dealt with Robert who was wonderful. No hard sell, answered all our questions. Was available to us whene More

by Karen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Rifkin
Jun 08, 2021 -

Sarant Cadillac responded

Wow, thank you for leaving us this great review, Karen! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that! We hope you are enjoying your new car, and we look forward to working with you again!

June 04, 2021

Dealing with Dina was by far the smoothest, easiest car buying experience I've ever had. Even though she was sought after by many customers, she always made me feel like I was her priority. She was access More

by Andrew C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Sarant Cadillac responded

Thanks for taking the time to let us know how we are doing, Andrew! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Dina. Please let us know how we can help again in the future, and enjoy your new car!

June 03, 2021

Experience with sale person was good but would NEVER buy from this dealer again I would take mass transit if sarrant was only dealership with a car.I felt I was lied to and got the run around.My experien More

by ALLSERVE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vic Castagna
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Sarant Cadillac responded

We appreciate the candid review. We sincerely value all feedback that helps us make improvements to our customer experience. We’re disappointed to hear that you are dissatisfied with your experience at our dealership. We’d like to speak with you further to get more details if you'd care to share them. When you can, please call our Customer Relations Manager, Steve Vela, at 516-473-0925. Thank you for your time.

June 03, 2021

Every time I visit for service I am treated like one of the family. My needs for service are completed in a timely manner and I always feel that my car is treated in the best possible way. Thank You to m More

by gregbar11
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Sarant Cadillac responded

Thank you so much, Greg, for your wonderful feedback on Tony and the team. We take a lot of pride in our team and their ability to provide above and beyond customer service at every visit. If there's anything additional our team can help with, just give us a call. Take care, and have a wonderful day!

June 02, 2021

THREE visits to fix the backup camara and display. It's still NOT WORKING properly!!! I was given my car back three times and told that it was corrected. I didn't even leave the parking lot and I could se More

by CAROLPOETSCH
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Vicente
Jun 04, 2021 -

Sarant Cadillac responded

Carol, thank you very much for your feedback about your experience in our service department. We strive to completely resolve every customer's vehicle concerns and we’re disappointed to know you’re still experiencing issues. We’d like to work with you to find a resolution and we request that you call Tony Vicente, our Service Manager, at 516-473-0925. Thanks again.

June 02, 2021

We were very happy with the service . Dina was very nice We were very happy with the service . Dina was very nice & helped my dad get what he wanted.nice experience with the place . Thank you More

by Maria.taravella
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Sarant Cadillac responded

You're very welcome! We enjoyed working with you and your dad and we appreciate you taking the time to leave these kind words about your experience with our team. Don't hesitate to reach out if there is anything else we can do to be of service. Thank you & have a great day!

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