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Sarant Cadillac

Farmingdale, NY

4.7
3,253 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,253 reviews

December 04, 2020

Amazing customer service. The entire process was flawless. Everyone that we dealt with made us feel like a valued customer. Our salesman, John Nassour went above and beyond to make sure that we got More

by Allen Allsop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Sarant Cadillac responded

Thanks for reviewing us and rating us 5 stars, MaryAnn! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with John. Thank you for your business and we hope to take care of any of your future car needs!

December 04, 2020

FRIENDLY SERVICEEVERY ONE IS VERY HELPFUL IT IA ALMOST FRIENDLY SERVICE EVERY ONE IS VERY HELPFUL IT IA ALMOST 12 YEARS I AM VERY HAPPY WITH SARANT CADILLAC. LOOKING FORWARD TO HAVE MY NEXT SUV! THANK More

by SUSHILHLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Sarant Cadillac responded

Thank you for telling us how we are doing! We’re thrilled to hear that you had such a knock-out experience with our parts and service department. We hope we can see you again soon!

December 03, 2020

I w3as notified by Tony about two recalls for my car. I scheduled an appointment Tony greeted me and told me that each recall would be handled and while I was there I also requested an oil change which was More

by gregbar11
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Sarant Cadillac responded

We are glad that Tony was able to provide you with a great experience. We appreciate your recommendation and 5-star rating and we hope to see you again soon!

December 03, 2020

I have been a customer for many years and the service department workers are always very nice to me and take care of my cars well. More

by ANGELA.KOWALCZYK1977
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Dec 04, 2020 -

Sarant Cadillac responded

Thanks for the excellent 5-star rating! We’re happy to hear that our service team took great care of you. If you ever need help in the future, we’re always happy to do so!

December 02, 2020

John Nassour is professional, friendly and feel trustworthy to deal with. Felt comfortable of dealing with him throughout the whole process. You don’t have the usual skepticism with sales departm More

by HUHCHUNGYOON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Sarant Cadillac responded

Thank you for leaving us this great review and rating us 5-stars! We are happy to hear that John was able to answer all of your questions and help you find the right vehicle for you. Please let us know how we can help again in the future, and enjoy your new car!

December 02, 2020

Kristin went above and beyond to assist me in the Kristin went above and beyond to assist me in the purchase of my vehicle. Her throughness and attention to detail went well above other dealers I h More

by osierramantone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristin Loos
Dec 04, 2020 -

Sarant Cadillac responded

Thanks for reviewing us and rating us 5 stars! We are happy to hear that Kristin was able to answer all of your questions and help you find the right vehicle for you. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again.

December 02, 2020

Sarant Cadillac never fails in providing top notch professional, courteous and and expedient service. During my most recent visit, I was taken care of by service advisor Abe who provided excellent and More

by Revoww
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira, Abe Kolat
Dec 04, 2020 -

Sarant Cadillac responded

Wow, such kind words! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Abe. If there is anything else we can help you with, please just let us know!

December 02, 2020

Great job by everyone I was involved withCar was nice and clean when I picked it up Dino showed me how everything worked in the vehicle and the car is running fine More

by MAMARINA1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Sarant Cadillac responded

Thank you for telling us how we are doing! We’re pleased to hear that our team took care of you and that everything went smoothly. We value your business and look forward to seeing you on your next visit!

December 02, 2020

Bill Reale was our salesman, he is a true professional! Bill is extremely knowledgeable and took the time to listen and answer all of our questions before finding us the perfect cars to fit our needs. Thi More

by CIGAR82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Sarant Cadillac responded

Thanks for taking the time to let us know how we are doing, Dave and Carole! We are delighted to hear that Bill helped in giving you such a great car buying experience with us! We hope you are enjoying your new car, and we look forward to working with you again.

December 02, 2020

Elias has a great personality. He is very knowledgeable, easy to communicate with. He takes time to explain the features of the vehicle and contracts. Great person to work with ! More

by Hkaur2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Sarant Cadillac responded

Thank you for leaving us this great review! Elias is a great asset to our team and was more than happy to help. Please let us know if there is anything we can help you with, and we look forward to working with you again!

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