Back

Sarant Cadillac

Farmingdale, NY

4.7
3,276 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
Contact Dealership

4339 Hempstead Tpke

Farmingdale, NY

11735

Directions

By Type

Showing 3,276 reviews

June 02, 2020

A talented team of pros. My car goes nowhere else. Brought my “V” in for recall, tire rotation, and Mobil 1 oil change. Great loaner, work done quickly, and perfectly. My car came back like the day More

by Ray Roses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe Kolat
Jun 04, 2020 -

Sarant Cadillac responded

We are so glad you enjoyed your loaner vehicle and the service. Thank you for providing this awesome feedback of Bill, Abe, Joe, and Sarant Cadillac. We'll be sure to pass this feedback along to the rest of the staff. We hope you feel free to reach back out to us at any time for any further questions or updates. Thank you for being a returning customer and we hope to see you again.

May 26, 2020

The service department was very courteous and respectful. They did a great job on my escalade. The called to let me know when work would be completed. More

by PDBLUE64
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
May 28, 2020 -

Sarant Cadillac responded

Thank you for this great review! We are glad your escalade is back up and running. Come again soon!

May 23, 2020

perfect WILL GO NO WHERE ELSE FOR SERVICE OR SALES GREAT GREAT PLACE JOE MISTRETTA WAS PERFECT ANSWERED ALL MY QUESTIONS HAD MY CAR DONE WHEN PROMISED WILL GO TO NO OTHER STORE FOR SERVICE OR SALES THEY T More

by TRLUM105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Sarant Cadillac responded

Thank you for the 5-star rating and your loyalty to Sarant Cadillac. We look forward to working with you in the future!

May 23, 2020

Another new car, another good experience! I am a returning customer - what brings me back? The courtesy, the professionalism, the respect shown, whether it be a phone call, or a service visit, More

by donna.dalleva
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Sarant Cadillac responded

Donna, we are thankful for having you as a returning customer as well as for your 5-star rating! We look forward in continuing to work with you in the future.

May 21, 2020

Service visit As usual, I had an excellent service visit for my car. A few things needed to be ordered and they were promised to me by early next week. More

by nicholasebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Sarant Cadillac responded

Thank you for the 5-star rating! We are happy to hear you received excellent service again. We look forward to working with you again.

May 21, 2020

Couldn't be more satisfied I was greeted promptly, the service rep was attentive and thorough. The service manager was very nice and wrote me up immediately and the service was More

by Cadi Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Sarant Cadillac responded

Thank you for this amazing 5-star review! We appreciate you for taking the time to share your wonderful experience with Sarant Cadillac and we look forward to working with you again.

May 20, 2020

Excellant Requested a quick appointment time as my sun roof would not close. Service was completed very quickly. They didn't make me wait for a long time. More

by vinniet1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Sarant Cadillac responded

Thank you for taking the time to provide this valuable feedback. We are so glad we were able to not only service your vehicle but to complete the job in a timely manner. We'll be sure to forward this feedback to Joseph. Thank you for choosing Sarant Cadillac and we hope to see you again.

May 19, 2020

Dominick was outstanding! His patience and expertise made the experience of buying a Cadillac extremely joyful especially during this unprecedented time. I will definitely recommend Sarant to all of my conta More

by Sherim
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Sarant Cadillac responded

Thank you for this wonderful review! Dominic will be happy to hear your kind words. Enjoy your new Cadillac!

May 18, 2020

Came in for complimentary oil change. Took about an hour. No coffee or bagels offered unlike paul conti dealership. I guess maybe virus has something to do with it. More

by Donna17
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Bill McCardle, Abe Kolat
May 20, 2020 -

Sarant Cadillac responded

Donna, thank you for taking the time to leave your feedback. During these tough times we are unable to provide amenities like coffee and bagels to keep up with health standards, and apologize for any inconvenience this has caused. If you have any additional feedback, please reach out to our Customer Relations Manager, Heidi McGough at 516-293-5000. Thank you.

May 16, 2020

Very beautiful setting to make customers feel welcomed . Very professional but also extremely helpful and friendly very knowledgeable in addition to being helpful.the receptionist, the salesman, the financ More

by TNARBUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark DeMartini
May 19, 2020 -

Sarant Cadillac responded

We're so happy to help. Thank you for providing us with this amazing rating. It's awesome to hear your extremely helpful and friendly experience continued from our receptionist to our finance team and those in between. Thank you for spotlighting Mark and Vic and we'll be sure to pass this feedback to them. We hope to see you again to continue this high level of customer interaction for you.

...
228
...