Sarant Cadillac

Great experience. These employees are people focused. I am treated like family here. From Sales to Service Sarant is the best and I highly recommend. am treated like family here. From Sales to Service Sarant is the best and I highly recommend. More

PERFECT SERVICE BEST PLACE FOR SERVICE !!!! JOE M SERVICE ADVISOR I TRUST WITH MT LIFE GOT MY VECHICLE IN WHEN PROMISED AND DELIVERED TO MY OFFICE WHEN PROMISED THEY BEST PLACE FOR SERVICE !!!! JOE M SERVICE ADVISOR I TRUST WITH MT LIFE GOT MY VECHICLE IN WHEN PROMISED AND DELIVERED TO MY OFFICE WHEN PROMISED THEY ARE THE BEST DEALER AROUND WOULD NOT GO TO ANY OTHER CADDY DEALER SARANT IS PERFECT ALWAYS GOES ABOVE AND BEYOND TO TAKE CARE OF CUSTOMER NEEDS THANK YOU. YOU HAVE A CUSTOMER FOR LIFE More

Always excellent service. My most recent service prompted me to write a review. Abe is a gentleman in the truest sense of the word. He is kind, polite, respectful and knowledgeable. While I did encounter a p me to write a review. Abe is a gentleman in the truest sense of the word. He is kind, polite, respectful and knowledgeable. While I did encounter a problem, Abe, true to his word, remedied the problem expeditiously! Very satisfied! More

Sarant cadillac made my car purchase a pleasant experience. Robert dreyer my salesman was excellent. Hes a must have when u want to purchase a vehicle. experience. Robert dreyer my salesman was excellent. Hes a must have when u want to purchase a vehicle. More

Pretty disappointed with the service. I took in my truck to fix a sensor problem that I diagnosed myself with my code reader. I was told that I’d hear back from them later in the day. I didn’t hear back u to fix a sensor problem that I diagnosed myself with my code reader. I was told that I’d hear back from them later in the day. I didn’t hear back until 6 days later and that’s after me calling the dealership several times to ask what’s going on. Another complaint is that they don’t offer loaners cars. I asked for a loaner car and was told they don’t have one for me. I’m out of a car for 6 days and no loaner? Every other dealership I’ve gone to has given me a loaner car for even small jobs such as recall work. When i went to pick up my truck i noticed a sign at the service desk that they do provide loaner cars. But for some reason I was not allowed one? Another gripe I have is that everything is a diagnostic charge of $175. I told the service advisor that a bolt broke on the rear hatch. He said that they have to charge a diagnostic fee of $175 to look at it. But I already told you what the problem was! What is there to diagnose? Other dealerships (BMW, Mercedes) give a look at the entire car and give you a complementary report of what needs to be fixed on the car. This dealership wants to charge you. I understand that mechanics are very busy and don’t have the time to address every problem you may have. But while the car is on the lift for a repair I’m sure the mechanic can quickly look at something that you have a problem with on the car. I will be going elsewhere for service. More

My experience with Sarant Cadillac was amazing from start to finish. Bill Reale was a pleasure to work with. Every detail of my purchase was handled with finesse and care. Bill was able to secure the best p to finish. Bill Reale was a pleasure to work with. Every detail of my purchase was handled with finesse and care. Bill was able to secure the best possible offer available and I truly felt that I was treated like family. More

Service was performed in timely manner. Brought my car in for an inspection and it was completed in a timely manner. I dropped it off in the morning and picked it up in the afternoon. Brought my car in for an inspection and it was completed in a timely manner. I dropped it off in the morning and picked it up in the afternoon. More

Excellent service as well as timely. They were very courteous and polite. I would highly recommend them to any Cadillac owner. A very satisfied customer. courteous and polite. I would highly recommend them to any Cadillac owner. A very satisfied customer. More

happy place pleasant salespeople friendly and explained and answered my questions.. general manager is fantastic . all the sales people were good. they make it a happy place to be friendly and explained and answered my questions.. general manager is fantastic . all the sales people were good. they make it a happy place to be More

Painless I have dealt with Sarant for many years and never had a problem. The salesman was easy to work with and did not apply any pressure. I have dealt with Sarant for many years and never had a problem. The salesman was easy to work with and did not apply any pressure. More