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Sarant Cadillac

Farmingdale, NY

Overview
Employees
Reviews
Vehicles
4.7
3,288 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,288 reviews

July 17, 2024

Excellent service! !! Everything was great. Sales manager, John, has taken good care of me. Thanks. More

by YOUNG KONG
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Sarant Cadillac responded

Thank you for the fantastic review! We're thrilled to hear you had a great experience, and that John took good care of you. We appreciate your business!

July 17, 2024

I was told when I dropped off my car to replace a faulty valve that I would be “in and out.” This was at .7:30, which I had an appointment for. Upon arriving I was the 7th car in line. Final at 1:00 pm I ca More

by tt3450kk
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember
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July 16, 2024

everyone at Sarant is willing to help out in any way they can, wonderful dealership More

by Linda Kreussling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elias Torres
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Jul 17, 2024 -

Sarant Cadillac responded

Thank you for the kind words, Linda! We hope the team can work with you again soon! Take care!

July 16, 2024

I left numerous messages for a manager to call me. No one returned my call. We paid $150 for an oil change. FOR AN OIL CHANGE!! My husband was there and he forgot to mention the coupon or our Cadi rew More

by SHARONEE21
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
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Aug 01, 2024 -

Sarant Cadillac responded

Thank you for taking the time to share your comments with us. We take customer feedback very seriously in order to help better our services for our customers. We would like to speak with you in order to get additional information to hopefully resolve any possible miscommunications. Please reach out to Odyssey, our Customer Service Manager odyssey@sarantcadillac.com or you can leave your contact information privately, she looks forward to speaking with you.

July 11, 2024

The salesman Alex was great. Took me out on a test drive and explained all the features on the car. He was friendly and very much a gentlemen. Would recommend he to any customer More

by BUBBS6960
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

Sarant Cadillac responded

Thank you so much for taking the time to leave a review and for your kind words about Alex! We take pride in having a knowledgeable and friendly sales team, and we're thrilled to hear that Alex provided you with a positive car-buying experience.

July 11, 2024

Friendly and professional car was done 30 minutes sooner than expected no problem getting an appointment More

by oldlifeisnew1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

Sarant Cadillac responded

That's fantastic feedback! We're glad to hear that you found our staff to be friendly and professional, and that your car was finished ahead of schedule. We appreciate you mentioning the ease of scheduling an appointment too - that's something we strive to make convenient for all our customers. We hope you'll be back to see us again soon!

July 07, 2024

James Lee was very helpful and he answered all my questions and concerns. James is absolutely a great and caring person . More

by Jlizza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Sarant Cadillac responded

Thank you for car shopping with us! We're so glad to hear that you received 5-star customer care during the process here, and we want you to know that we are here to assist however we can if you need anything else. Have a fantastic day!

July 06, 2024

First time to this dealership and we were very happy. James was extremely honest and upfront about everything. More

by Kburton0505
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Sarant Cadillac responded

We’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Sarant. Thank you for trusting us with this process!

July 05, 2024

Everything went well. Got the car I wanted and got a good deal. James Lee was very helpful. More

by EJYOUNG111
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Sarant Cadillac responded

Thank you for sharing your 5-star experience! We're thrilled to hear James made your visit so wonderful. Thank you again for choosing to work with us at Sarant. We are always here if you need anything else!

July 05, 2024

The service dept and service manager Joe Mistretta was outstanding. They diagnosed the problem, provided outstanding service, informed me of their progress and made sure that any inconvenience was kept t More

by SarantXT5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2024 -

Sarant Cadillac responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Sarant and we hope to see you again soon.

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