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Sarant Cadillac

Farmingdale, NY

4.7
3,252 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,252 reviews

July 17, 2023

Very bad experience with salesman and service too and I don’t want to write any thing else thanks More

by pabonchain59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elias Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Sarant Cadillac responded

I am so sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. We would definitely like to get more information from you and to discuss this further. Please contact our Customer Experience Manager, Joyia Roper at jroper@sarantcadillac.com or if you prefer you can privately leave your contact information and we’ll reach out to you.

July 15, 2023

I have nothing but great things to say about this dealership and their staff. I had a little car trouble and not only did they take care of the issue, that made sure I was safe. The staff here is bey More

by mccurryleslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2023 -

Sarant Cadillac responded

Thank you for your feedback! We aim for 100% customer satisfaction and we’re delighted to hear that you received that. If you ever need anything else from us, please feel free to give us a call or stop by.

July 15, 2023

Excellent staff, good selections on premises, convenient location, clean surroundings, prompt responses to concerns, willingness to engage in the interest of the customers’ goals. More

by carmenhellers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2023 -

Sarant Cadillac responded

We truly appreciate you taking the time to share your experience with us! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with us. If we can help you further in any way, please let us know!

Jul 17, 2023 -

carmenhellers responded

I had a great experience!

July 12, 2023

I have been dealing with this dealership for the past 30 years. I have had nothing but wonderful things to say about them they work with you on pricing of your new automobile and service department is nothi More

by Mazza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Team Maroon NAKED LIME
Jul 13, 2023 -

Sarant Cadillac responded

We are glad to hear that you have been happy with our service department. We have a team of experienced and knowledgeable technicians who are dedicated to providing our customers with the best possible service. Thank you again and we hope you have a wonderful day!

July 12, 2023

Very satisfied with the expert customer service I received. The work performed exceeded my expectations. More

by JOELSCADUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Sarant Cadillac responded

Thank you for your review! We are always happy to hear that our customers are satisfied with our service.

July 11, 2023

I am very impressed with the operations of Sarant Cadillac. I never felt rushed or pressured to buy, many dealerships can be pushy in their approach to make a sale. My salesman Eli Torres was very pr More

by Lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Sarant Cadillac responded

That's great to hear! Thank you for taking the time to let us know how we're doing. We will pass along your compliments to Eli and the rest of our team. Thank you for choosing us and we hope you enjoy your new Cadillac!

July 10, 2023

As always I was greeted by Tony D as soon as he saw me enter the service area. The work on my car was completed in record time and I received a Cleaned car back as well. Great job once again! More

by TONY P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Sarant Cadillac responded

Tony, thanks for the great review. We're so happy our service team knocked it out of the park during your visit!

July 09, 2023

It was a pleasure working with John Nassour. that’s why I returned, he’s a true gentleman. More

by Joe110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Sarant Cadillac responded

Joe, thanks for the shoutout. Your kind words for John are so appreciated. We're thrilled to hear he made your visit so enjoyable!

July 08, 2023

The entire experience was amazing & fast. Our salesman was friendly, respectful & knowledgeable. Savant is our Cadillac dealership. We are repeat costumers & we strongly recommend this dealer More

by CKNWK1226
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Dreyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Sarant Cadillac responded

Your loyalty means so much to us! We appreciate you and thank you for taking the time to leave us this great review.

July 08, 2023

Everything went so smooth thank you for everything,the salesman Alex. Made it easy and smooth More

by Josephcella95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Sarant Cadillac responded

We're so glad to hear your visit was wonderful, Joseph! Thanks for the review!

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