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Sarant Cadillac

Farmingdale, NY

Overview
Employees
Reviews
Vehicles
4.7
3,253 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,253 reviews

December 15, 2022

Dina was great to work with and their whole team made the process so easy from start to finish More

by BH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2022 -

Sarant Cadillac responded

Thanks for taking the time to let us know how our team is doing! We look forward to your next visit.

December 15, 2022

Good experience thank you staff was friendly and helpful Oil change price was on the high side .. Other then that was good More

by robkrohley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2022 -

Sarant Cadillac responded

Thank you for the feed back! We value your business and hope to work with you again in the future.

December 15, 2022

Prompt courteous representation by device advisor Chris. All work requested and diagnostics requested were accomplished. More

by SALDE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2022 -

Sarant Cadillac responded

This is great to hear! Thanks for taking the time to leave this 5-star review!

Dec 16, 2022 -

SALDE1 responded

your service center people are courteous and prompt.

December 15, 2022

Service department is worse they actually don’t want to work I go with appointment they parked the car outside for whole day & called me at the end we will check it tomorrow More

by RIZWANHADICORP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2022 -

Sarant Cadillac responded

We are sorry to hear your visit did not live up to the expectations we strive for at Sarant Cadillac. We see that your experience with us was less than satisfactory and we understand your frustration. We want to make sure that every customer feels like we have put their experience above all else. Please reach out to our Customer Experience Manager, jroper@sarantcadillac, so can further discuss your experience and improve for future visits.

December 11, 2022

they are always good good good good good good good they are always good good good good good good good More

by LALU8257
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Sarant Cadillac responded

Thanks for the 5-star review! We appreciate your business and hope to be of service again in the future.

December 09, 2022

They are not on top of their service. My car was at the dealership for two days. When I went to pick it up, the issue was not resolved. No one checks after the service is done. More

by SARWA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerson Maldonado
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2022 -

Sarant Cadillac responded

We are sorry to hear your visit did not live up to the expectations we strive for at Sarant Cadillac. Please reach out to our Customer Experience Manager, jroper@sarantcadillac, so can further discuss your experience and improve for future visits.

December 09, 2022

Sarant service department was and is always number one. Tony, Gerson, Joe and the others are great. More

by COYOTESTUDIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2022 -

Sarant Cadillac responded

Thank you so much for the excellent review! We appreciate the feedback and loved hearing from you. Thank you for choosing Sarant Cadillac for your automotive needs.

December 08, 2022

Everyone is a pleasure to work with. Service is always is great, appointment right on time. Thank you! More

by JesseW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2022 -

Sarant Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Sarant Cadillac and we hope to see you again soon!

December 08, 2022

Sarant Cadillac is truly “The Cadillac” of Cadillac Dealers. Antonio Centeno and his team go above and beyond for their customers. This is our 4th Cadillac from Sarant and will not be our last. More

by ssagonas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2022 -

Sarant Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, Sarant Cadillac.

December 07, 2022

Elias Torres was a pleasure to work with. Straight forward and made the deal very easy. I encountered a minor warranty issue with a door panel and he has committed to rectifying the situation More

by bbrady52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2022 -

Sarant Cadillac responded

Thanks for your feedback! We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again.

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