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Sarant Cadillac - Service Center

Farmingdale, NY

4.6
1,390 Reviews
Call Service Center (516) 473-0977

1,390 Reviews of Sarant Cadillac - Service Center

Sort by
July 28, 2023

From the moment I arrived, I was attended to, and I left the car for the day. Tony followed up with phone calls to me, and took care of me from start to finish. I'm always confident that everything will b More

by JesseW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
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Jul 30, 2023 -

Sarant Cadillac responded

Thanks for your feedback, Jesse! We want every customer to feel comfortable and informed at every step of the service process. If you ever need anything else from us, please feel free to give us a call or stop by. Thank you again for choosing Sarant Cadillac, and we hope to see you again.

Helpful 18
July 24, 2023

Very good sales and service departments. Fair pricing. Dominic was our sales rep. He was knowledgeable, and gave us a great price. In service, Joe Mistretta and Gershon are exemplary. More

by cobollover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
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Jul 25, 2023 -

Sarant Cadillac responded

We're glad to hear you found our staff was so knowledgeable and fair. We sincerely value your business and look forward to your next visit!

Helpful 13
July 21, 2023

Very professional and courteous . And extremely helpful. Will spread the word how wonderful it is to seek help. More

by grand-diva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal
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Jul 25, 2023 -

Sarant Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you're ever in need of more help, please let us know!

Helpful 12
July 20, 2023

The best caddy. Dealership in Nassau and Suffolk Service dept is super Joe M is the best More

by SRNBNACLERIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2023 -

Sarant Cadillac responded

That's what we like to hear! Thank you for your positive feedback. We're delighted to have provided you with such an excellent service experience and we look forward to seeing you again for your future service needs.

Helpful 11
July 16, 2023

Very bad experience with salesman and service too and I don’t want to write any thing else thanks More

by pabonchain59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elias Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
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Jul 17, 2023 -

Sarant Cadillac responded

I am so sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. We would definitely like to get more information from you and to discuss this further. Please contact our Customer Experience Manager, Joyia Roper at jroper@sarantcadillac.com or if you prefer you can privately leave your contact information and we’ll reach out to you.

Helpful 1
July 15, 2023

I have nothing but great things to say about this dealership and their staff. I had a little car trouble and not only did they take care of the issue, that made sure I was safe. The staff here is bey More

by mccurryleslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Report | Print
Jul 16, 2023 -

Sarant Cadillac responded

Thank you for your feedback! We aim for 100% customer satisfaction and we’re delighted to hear that you received that. If you ever need anything else from us, please feel free to give us a call or stop by.

Helpful 13
July 12, 2023

Very satisfied with the expert customer service I received. The work performed exceeded my expectations. More

by JOELSCADUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Report | Print
Jul 13, 2023 -

Sarant Cadillac responded

Thank you for your review! We are always happy to hear that our customers are satisfied with our service.

Helpful 12
July 10, 2023

As always I was greeted by Tony D as soon as he saw me enter the service area. The work on my car was completed in record time and I received a Cleaned car back as well. Great job once again! More

by TONY P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Sarant Cadillac responded

Tony, thanks for the great review. We're so happy our service team knocked it out of the park during your visit!

Helpful 11
July 07, 2023

Dealership is always professional and answers any questions you may have. Waiting area is comfortable with beverages and snacks available. More

by Hoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Sarant Cadillac responded

We're so glad to hear you enjoy stopping in and working with our team! Thanks for choosing Sarant!

Helpful 9
July 07, 2023

Excellent service Antonio and Joe are outstanding Ty for all the help and and great customer service More

by djjaylima
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darling Bonilla
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Jul 10, 2023 -

Sarant Cadillac responded

Thanks for the great shoutout for our hardworking team!

Helpful 13
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