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1,399 Reviews of Sarant Cadillac - Service Center
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November 04, 2022
Went in for my first service on my new vehicle. As always the service department treated me like family and expedited my work in a timely manner. As always the service department treated me like family and expedited my work in a timely manner. More
by ACOOLEY0
Verified Customer
Helpful November 01, 2022
Went in for inspection. Efficient and timely manner. Pleasant experience. Was able to schedule appointment that worked for me. Efficient and timely manner. Pleasant experience. Was able to schedule appointment that worked for me. More
by LOESING22
Employees Worked With
Gerson Maldonado
October 28, 2022
Taken in immediately. Kept up to date on the progress of the repair. Time that repair would be ready was accurate. Kept up to date on the progress of the repair. Time that repair would be ready was accurate. More
by sollo
October 27, 2022
everything went smoothly and I did not have a long wait. The people there are very nice and they actually listen to you!!! The people there are very nice and they actually listen to you!!! More
by YPEPPATI
October 24, 2022
Prompt Attention. Excellent Service, Friendly Advisors, and a Professional Staff. Excellent amenities.Waiting time was short. Excellent Service, Friendly Advisors, and a Professional Staff. Excellent amenities.Waiting time was short. More
by Schwartziej
Employees Worked With
October 21, 2022
The service is outstanding The service writer explained everything that needed From the mechanics to All who work there are very pleasant very clean I always recommend my family and friends to go to Sa everything that needed From the mechanics to All who work there are very pleasant very clean I always recommend my family and friends to go to Sarant More
by Fasteddie2056
Employees Worked With
Gerson Maldonado
October 19, 2022
Quick and easy. All services performed as promised. I would recommend this dealer to all. All services performed as promised. I would recommend this dealer to all. More
by jnm0355
October 18, 2022
Great service. Joe is the best, quick service and if ever there is a delay they make up for it. Joe is the best, quick service and if ever there is a delay they make up for it. More
by acrispy1
October 15, 2022
PLEASE READ! ! I Brought my vehicle in 5 times and each time they kept the vehicle for at least 3 days. They still could not figure out the issue. I spoke with t ! I Brought my vehicle in 5 times and each time they kept the vehicle for at least 3 days. They still could not figure out the issue. I spoke with the service manager Joe and he told me to take my vehicle to another dealership because the vehicle's on his lot are priority and will always come first before my vehicle!! I even found out how to do the repair to my vehicle online. I printed it out and handed the part number and how to repair the issue with pictures to the service department head. I got my vehicle back 4 days later with an apology from the service department saying that they can't figure out the problem and did nothing but tighten and lube some bolts. This went on for over a year and a half. The only reason why I took it to Serant Cadillac is because there local and I have an extended warranty. I recently took my vehicle to a local mechanic and it took them 1.5hrs and the issue is RESOLVED!! Never again Serant Cadillac you wasted over a year and a half of my time. More
by Never Again
