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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,533 Reviews

1,533 Reviews of Sarant Cadillac - Service Center

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March 31, 2022

Everyone is extremely helpful and understands that time is important as well as having our concerns understood and taken care of. I am not easy to please, however the services advisors and staff always tak More

by CKS23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Sarant Cadillac responded

It's our commitment to ensure quality customer care by providing friendly and timely professional service to our guests. If you ever need anything else from us, please feel free to give us a call or stop by. Have a wonderful day!

March 31, 2022

I always go to Sarant cadillac because their service department is top notch and their service advisors are one of the best in the business from Joe mistretta On down I don’t let anyone service my famil More

by Len
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Mar 31, 2022 -

Sarant Cadillac responded

Thank you so much for the kind words, Len! It's our commitment to ensure quality customer care by providing professional service to our guests every time they come in. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2022

The Service at Sarant is: Top notch. Professional. Knowledgeable. Friendly. Approachable. I highly recommend them! More

by El Dorado Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Sarant Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Sarant Cadillac, and we hope to see you again soon! Thank you for the recommendation! Have an awesome day!

March 27, 2022

I was treated fairly and the work was done promptly. It was easy and comfortable to wait for the service to be completed. More

by Cadillac customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Sarant Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

March 25, 2022

Sarant Cadillac NEVER disappoints! From purchasing a car to service - they are professional all the way! More

by KRESSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Sarant Cadillac responded

Thank you for the kind words, Kressa! We want each and every person that walks in to feel like part of the family. It is so great to hear your time with us went well! Don't hesitate to stop by if you ever need anything else, have a good day!

March 25, 2022

Clean, pleasant, on time, very courteous and generous with loaner car offer for possibility of prolonged repair period. More

by VPIZZULLI
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Sarant Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 25, 2022

I have been a customer off Sarant Cadillac for over 15 years and its always a pleasure taking the car for service More

by joef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Sarant Cadillac responded

Hi Friend, thank you for taking the time to leave us this review! We're glad you enjoyed hanging out with our team and look forward to seeing you again in the future. Let us know if there is anything else we can do for you! Have a great day!

March 25, 2022

Service was done well. Only reason for 4 instead of 5 star was the wait to get the car back.. Dropped off Monday afternoon, got car back Thursday morning. More

by JAYCAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Sarant Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 25, 2022

I always have a great experience at Sarant Cadillac. This visit was for service. Joe and the service team are always accommodating and get moving immediately! I'll be returning for sales in the next two More

by Joe C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Sarant Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2022

My car was towed in overnight without any notice to the dealership. They immediately worked to get the problem resolved even though it was a 10-year-old vehicle. Great service! Tony was great to work wi More

by JFKAHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Sarant Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. If you have any further questions, please give us a call. We're always happy to help! Have a great day!

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