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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,535 Reviews

1,535 Reviews of Sarant Cadillac - Service Center

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February 16, 2021

They serviced my Cadillac quickly and effectively. They are extremely friendly and eager to help anyway they can. They made a loaner vehicle available to me so I can continue on day without skipping a bea More

by PTPER03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Feb 18, 2021 -

Sarant Cadillac responded

Thank you for sharing your 5-star review with us! It was our pleasure to assist you with quick, professional service. Thank you for choosing Sarant Cadillac for your service needs and have a wonderful day!

February 14, 2021

As always fast, friendly and professional in the service department. The service area is always extremely clean, both before and during the covid world we are in. I gave been servicing and buying vehicles More

by Carly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Sarant Cadillac responded

That's what we like to hear, Carly! Thank you for choosing Sarant Cadillac to service and purchase your vehicles. The service team will be happy to hear your positive comments. We truly appreciate your business and your continued loyalty. Don't hesitate to give us a call if we can be of assistance in the future.

February 14, 2021

Great leadership by Antonio Centeno! Wonderful service that’s great and professional! Sarant is the gold standard for Cadillac and should be commended for its’ fabulous performance! More

by SRT 392 Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie is a doll! Charlie’s a wonderful asset!, Maurice Pereira
Feb 17, 2021 -

Sarant Cadillac responded

Thank you for taking the time to share about your great buying experience with Antonio and the Sarant Cadillac team! Ensuring that you get exactly what you want and are comfortable with the entire experience is important to us. We’re glad Antonio could provide an enjoyable experience for you. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again.

February 12, 2021

Tony d is a pleasure to work with. I would definitely recommend him to everyone I know. Thanks Tony and sarant Cadillac.I will defy be back again More

by DINALUISI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Sarant Cadillac responded

Thank you! We appreciate you taking the time to let us know how Tony and the service department is doing. They will certainly be happy to hear your kind words! We value your business and look forward to seeing you on your next visit!

February 10, 2021

I had the car for a week and needed something done, I spoke to Charlie, who went above and beyond what I expected. Upon arrival I had the pleasure of dealing with Dawn. Would highly recommend, there cu More

by Vincent C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie and Dawn
Feb 12, 2021 -

Sarant Cadillac responded

That's fantastic! We are so glad to hear Charlie and dawn provided a top-tier customer service experience for you. We'll be sure to forward these kind words to them. Thank you, Vincent, for choosing Sarant Cadillac

February 08, 2021

As usual great service. Whenever I’m there for service I am treated like I’m part of my extended family. Joe, Maurice and all the behind the scenes mechanics who do the work, great job. Sarant Cadillac is t More

by USMCMAJOR213
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Feb 09, 2021 -

Sarant Cadillac responded

Thank you so much for the feedback about our service team! We always want to make sure you are well taken care of when you choose us for your service. We look forward to working with you again when your vehicle is in need of another tune-up.

February 07, 2021

I love this dealership I brought 5 or 6 vehicles you have the best people I ever seen also the best service department especially Joseph Mistretta from the service department. More

by DELLMABROUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Sarant Cadillac responded

Thank you so much! We are honored to be your dealership of choice when you are shopping for a new car or in need of quality service. Joseph will appreciate your kind words! Please reach out if there is anything else we can do to help.

February 06, 2021

My last visit was for an emergency situation...my car just died while sitting on the driveway. I attempted to get Roadside assistance but the Roadside app led me to Sarant Service directly. I spoke to Sa More

by TONY P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Sarant Cadillac responded

Tony, thank you so much for the great review! We greatly appreciate you taking the time to share your recent experience with us. We are proud to know that you have such trust in our service team. Thank you for your kind words about Anthony, Joe, and Tony, they will be happy to hear of such a satisfied customer! Please let us know if there is ever anything else you need, we will be more than happy to help!

February 06, 2021

Maurice is very accommodating. He is always on top of things. I can always count on him to either call me back or update me when necessary. More

by rose112d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Feb 09, 2021 -

Sarant Cadillac responded

Rose, this is great to hear! Thank you for sharing your experience. We're happy to know that Maurice always makes your service appointments go so well. If you need anything else, please let us know!

February 04, 2021

Tony DiGuiseppe and the Service Department did a great job and beat the tire prices I was quoted from all the local tire dealers! Great job, thanks Tony. More

by Salvatore Manno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Sarant Cadillac responded

That's awesome! We'll be sure to forward this feedback to Tony. Thank you for choosing the Sarant Cadillac service department.

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