Scott Clark Honda

I walked in and it was pristine. Employees are excellent and extremely efficient and helpful. Best dealership hands down! Vic and Roy are the best! and extremely efficient and helpful. Best dealership hands down! Vic and Roy are the best! More

My experience at Honda is always stress free and comfortable. The people are always very professional and kind. I love the spaces as well. Very pleasant. comfortable. The people are always very professional and kind. I love the spaces as well. Very pleasant. More

I went for a standard service B1 (oil change, tire rotation) service today. When I scheduled the appointment, I was assured this would only take 60 to 90 minutes as I needed to leave for military duty rotation) service today. When I scheduled the appointment, I was assured this would only take 60 to 90 minutes as I needed to leave for military duty this afternoon and could schedule it earlier if necessary. When I arrived (on time), I was approached by a service rep (I believe his name was Chris). Either way, this was the guy who logged my Key Tag 994. This guy clearly just woke up, had no name tag, was super rude and even had eye curst. He told me my wait time was 2 – 4 hours. I explained the timeframe what was originally given to me <90 min. He rudely responded there is nothing you can do; I need to wait. I explained my situation and my frustration on the matter. The service guy immediately turned to coworkers and said, “who does this girl think she is”. The other guys nervously looked at me, knowing I could plainly hear him. I asked the onlooker if there was a problem here, he said no, Chris drove off. He came back 10 min letter and advised the new lead time would be 2 – 3 hrs. since they are backed up. I asked him if they would provide me with a shuttle or rental service. He said no I don’t qualify for such services. I called my husband to let him know the situation, he immediately called and left a voicemail with a service manager named Westly about this whole ordeal. When he returned, I told him that I already said I cannot wait that long. He acted very immature and all but kicked me out. When I asked for his name he ask if I would like to speak with his manager. The manager said he would review the original service call (as if I was lying) and would get back to me. I never would have taken the 40min drive out there if I know the oil change would have taken 4 hrs. as if the customers time is of no value. Scott Clark took over an hour of my like and I didn’t even get service. I went to Christian Bros. who completed the same services in ~40 min at nearly ½ the co$t. A blessing in disguise I suppose. I will be saving lots of time and money going forward. Sadly, Scott Clark has been the only place we have been purchasing our vehicles and getting our service done since 2012. After a decade long relationship, it’s time to permanently part ways, I only hope they can correct their culture, so others don’t get treated so badly. More

Air conditioner stopped working. They took care of replacing the compressor in 1 day. Very clean and thorough. Has worked great since. Will be back replacing the compressor in 1 day. Very clean and thorough. Has worked great since. Will be back More

Great dealership.Great service advisors.Highly recommend the Service Department and both especially both advisors Paul and Kevin. Appreciate they are such professional, helpful advisors!! the Service Department and both especially both advisors Paul and Kevin. Appreciate they are such professional, helpful advisors!! More

Scott Hall is a plus for Scott Clark. Put him back in management. He will surely be a benefit for your team. He is the best. management. He will surely be a benefit for your team. He is the best. More

Victor was my salesman for the 2nd car with them. He's thorough & fast! Everyone from managers, delivery & service are awesome & aim to please! T thorough & fast! Everyone from managers, delivery & service are awesome & aim to please! T More

Mardi was the sales lady that made it al all happen she and her staff worked very hard at getting me my vehicle thank you much I appreciate what they all done for me !!! I will recommend you all to others and her staff worked very hard at getting me my vehicle thank you much I appreciate what they all done for me !!! I will recommend you all to others that are in the market for a vehicle!!! Thanks again! More

Best car purchase experience ever. Love Corey great customer service customer service More

Paul took care of me and his customer service and friendliness towards me was excellent. Definitely recommend coming here for all your Honda service needs friendliness towards me was excellent. Definitely recommend coming here for all your Honda service needs More