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Scranton GMC of Vernon

Vernon, CT

4.5
3,257 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 3,257 reviews

October 21, 2026

The service was professional and the team was very helpful. I had a small ding in my door and The service manager (Robert) asked if I would like it fixed during my visit. They had it repaired and se More

by vicjr67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2026 -

Scranton GMC of Vernon responded

Your feedback about how Robert arranged to repair the door ding during your visit reflects how our service department strives for convenience and thorough care. We’re glad the service on your GMC Sierra 1500 was professional, with transparent explanations and fair pricing. Hearing your recommendation means a lot to our service team.

October 19, 2026

Great service, extremely friendly and professional! Even though I live 45 minutes away, they are my go to because I know I'll be treated exceptionally well. More

by nbarone987
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2026 -

Scranton GMC of Vernon responded

Knowing that you’re willing to drive 45 minutes for the service on your GMC Canyon means a lot to our team. It’s rewarding to know you found our service team so welcoming and professional.

October 19, 2026

No communication between the sales department and service department.Sales department failed to have truck ready as agreed upon at purchase. More

by djett00
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Mangene
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gareth Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2026 -

Scranton GMC of Vernon responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

October 15, 2026

Very unhappy with the bill that I had to pay for the car the car was there for a week. I purchased a part and apparently the parts in the cured the problem. Then they purchased another part that was under w More

by creasea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
3.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Freeman
2.0
This rating includes all reviews, with more weight given to recent reviews.
James Krauss
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gareth Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2026 -

Scranton GMC of Vernon responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 12, 2026

Excellent experience from start to finish! The entire team made sure we felt comfortable and confident with our deal. Angelo especially stood out—his knowledge of cars is impressive, and he’s More

by yazeed.abuhassan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelo Banning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2026 -

Scranton GMC of Vernon responded

Your kind words about Angelo’s friendly, detailed guidance highlight our team’s commitment to clear communication. We’re glad purchasing your new GMC Sierra 1500 went seamlessly and felt straightforward. Hearing you felt comfortable throughout the deal and would recommend us is truly rewarding.

October 11, 2026

I found all the Scranton staff easy to work with and attentive to my questions and concerns. I am satisfied with my vehicle purchase from them and the follow up attention afterwards. More

by janh2222
Recommend Dealer
Yes
Employees Worked With
Tyree Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2026 -

Scranton GMC of Vernon responded

Knowing that you felt supported throughout your purchase and follow-up means a lot to our team. We’re thrilled you’re satisfied with your used Buick Enclave. Our team is here for any questions or service down the road.

October 05, 2026

Efficient, communicative, helpful, courteous I am always very impressed by service team at Scranton Thank you More

by dawn.cm
Recommend Dealer
Yes
Employees Worked With
Gareth Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gareth Jones
Oct 05, 2026 -

Scranton GMC of Vernon responded

Your kind words about the efficient, communicative, and courteous service on your Chevrolet Silverado 1500 highlight exactly what we aim for each day. Knowing we continue to impress you means a great deal to our service team.

October 04, 2026

Angelo good guy the dealership remains to be seen how helpful there are solving and trying to resolve my issue with my new 2026 canyon. Stay tuned More

by rrlg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dan McCann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Comarotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gareth Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Angelo Banning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

Scranton GMC of Vernon responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 03, 2026

Service department is professional and prompt. So far my two appointments have been satisfactory. Thanks More

by KARL.ZIROLLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gareth Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2026 -

Scranton GMC of Vernon responded

We’re glad your service appointments for your Sierra 1500 have been handled efficiently and professionally. Hearing that they met your expectations means a lot to our service team.

September 24, 2026

Treated profesionally and fair Thats all Enough said Now your aggravating me Leave me alone More

by RHAT180
Recommend Dealer
Yes
Employees Worked With
Gareth Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gareth Jones
Sep 30, 2026 -

Scranton GMC of Vernon responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Scranton GMC of Vernon .

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