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Scranton GMC of Vernon

Vernon, CT

4.4
3,248 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 3,248 reviews

September 24, 2026

Treated profesionally and fair Thats all Enough said Now your aggravating me Leave me alone More

by RHAT180
Recommend Dealer
Yes
Employees Worked With
Gareth Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gareth Jones
Sep 30, 2026 -

Scranton GMC of Vernon responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Scranton GMC of Vernon .

September 23, 2026

Setting up the appointment was effortless. Service was great. The update only took 60 minutes as opposed to the 90 minutes that was expected. More

by RENTIGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gareth Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2026 -

Scranton GMC of Vernon responded

Your mention of the update finishing in 60 minutes highlights our focus on efficiency. Knowing that scheduling was effortless and that our service met your expectations means a lot to our team. We look forward to assisting with any future service on your GMC Acadia.

September 22, 2026

Honesty and transparency. Before taking the 3 hour drive, Jalen was up front and honest regarding my trade. After sitting and talking to him we came to a fair compromise that More

by jgoldenone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jalen Stephenson
Sep 22, 2026 -

Scranton GMC of Vernon responded

Your praise for Jalen’s honesty and transparent trade discussions highlights how our team strives for clear communication. Hearing that you love your used Toyota Tundra and would take that three hour drive again in a heartbeat means a lot to us.

September 22, 2026

Great customer service and a good turnaround time for vehicle. Will definitely go back here More

by javier.vega23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gareth Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2026 -

Scranton GMC of Vernon responded

Knowing our fast turnaround and friendly service met your expectations is rewarding. We look forward to servicing your GMC Sierra 3500 again.

September 21, 2026

It was not clear that I should pull into the bay, so I parked off to the side initially. However everyone in the office was friendly and my car was done quickly which was important to me due to another ur More

by Amy5583
Recommend Dealer
Yes
Sep 21, 2026 -

Scranton GMC of Vernon responded

Our service department apologizes for the initial confusion at check-in but is glad our staff made you feel welcome. Knowing your GMC Acadia was ready quickly for your urgent appointment means a lot to us.

September 20, 2026

Very knowledgeable and repairs were quickly done, thank you Nothing else to say at this time More

by isb4
Recommend Dealer
Yes
Sep 20, 2026 -

Scranton GMC of Vernon responded

Knowing our expertise and quick turnaround on your Cadillac XT5 repair met your expectations means a lot to our service team. Your positive remarks and five-star rating are greatly appreciated.

September 20, 2026

My tires were mounted and road force balanced and drive very nicely. New TPMS sensors were installed and all work correctly. Loaner vehicle for the day was great and my truck was done when promised. Just w More

by Emcveigh
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Zeidenberg
Sep 20, 2026 -

Scranton GMC of Vernon responded

Your Chevrolet Silverado 1500 received new tires, road-force balancing, and TPMS sensor installation, and a loaner kept you moving until it was ready on time. We regret not using the black wheel weights as discussed and understand how important that detail was to you. Your feedback means a lot to our service department.

September 19, 2026

Great communication, as always. Extremely clean environment and intelligent service advisors. I offered transportation, which was greatly appreciated and made the whole process supe More

by emschmidt76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Kern
Sep 19, 2026 -

Scranton GMC of Vernon responded

Your praise of our texting feature highlights how we aim for seamless communication. Knowing you appreciated our clean facility and knowledgeable advisors means a lot to our service team. Our service department is pleased we could provide transportation to simplify service on your Cadillac Escalade.

September 17, 2026

Great service team. Very professional in there duties and knowledge of services offered. Thanks for all the support in keeping by SUV running. More

by wbn57
Recommend Dealer
Yes
Employees Worked With
James Krause
Sep 18, 2026 -

Scranton GMC of Vernon responded

Hearing that our team’s expertise and professionalism kept your GMC Acadia running smoothly is rewarding. Thank you for the five-star rating and your kind words.

September 17, 2026

Great service team. Very professional in there duties and knowledge of services offered. Thanks for all the support in keeping by SUV running. More

by wbn57
Recommend Dealer
Yes
Employees Worked With
James Krause
Sep 18, 2026 -

Scranton GMC of Vernon responded

Hearing that our service team showed such expertise and professionalism means a lot to our service department. We’re glad the support we provided helped keep your GMC Acadia running smoothly.

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